124: Support for reversing sales from the payment gateway's end - Composr CMS feature tracker

ID	Project	Category	View Status	Date Submitted	Last Update

124	Composr	ecommerce	public	2010-04-07 20:39	2022-08-15 01:57

Reporter	Chris Graham	Assigned To	Guest
Priority	normal	Severity	feature
Status	new	Resolution	open

Summary	124: Support for reversing sales from the payment gateway's end
Description	Support for eCommerce hooks to sense when a payment was reversed, so it can be undone. Put this into the default eCommerce hooks we have (shopping cart, usergroup subscription).
Tags	No tags attached.
Attach Tags	(Separate by ",")

Time estimation (hours)	3
Sponsorship open

Date Added	Member	Amount Sponsored

Chris Graham 2017-01-18 17:27 administrator ~4688	This one seems important, but practically a refund scenario is rare, and there's no guarantee every eCommerce hook would be able to do a reversal (depending on exactly what it is doing). So currently we are just documenting clearly in the new version of the eCommerce tutorial what to do to do a reversal. It would be a nice feature though.

Chris Graham 2017-01-25 13:10 administrator ~4705	If implemented it should work well with the sales log. Deleting a sale would provide a checkbox to also reverse the purchase, or a message if it is not possible for a particular product.

Chris Graham 2017-03-27 14:18 administrator ~4906	We would want to implement calls to TaxCloud so refunds are filed.

View Status	Private (for security issues or disclosing of private information; if you submit as a guest, you will not be able to see your submission)
Note
Upload Files Maximum size: 32,768 KiB	Attach files by dragging & dropping, selecting or pasting them.
You are not logged in	You are not logged in. This means you will not get any e-mail notifications. And if you reply, we will not know for sure you are the original poster of the issue.

Date Modified	Username	Field	Change
2017-01-18 17:27	Chris Graham	Note Added: 0004688
2017-01-25 13:10	Chris Graham	Note Added: 0004705
2017-03-27 14:18	Chris Graham	Note Added: 0004906
2022-08-15 01:57	Chris Graham	Summary	Support for reversing sales => Support for reversing sales from the payment gateway's end