#2694 - User reports continual refresh of start page on my website – Composr CMS: Your Data, Your Privacy, Your Control

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By Guest posted 8th Jul 2016, 7:11 PM

Hoot tested on Safari and Chrome, both mobile and desktop, both logged in and logged out. Bug is present all times.

By Guest posted 10th Jul 2016, 4:55 PM

I'll mark this resolved, although I could not reproduce. I think the problem was related to site-wide IM. I was seeing logged requests for an mp3, which should not have been loaded at all (and wasn't for me), but I think for some Safari settings/extensions it must preload mp3 files that are merely being prepared. That may have triggered some kind of crash condition, due to the complexity of playing media files. I also considered that maybe opening the site-wide IM popup may cause a problem - it would potentially reload the main site when closing that popup due to mobile browsers not supporting multi pages open at once. So I disabled site-wide IM for mobile mode in the default template, I think that's way too much for use on a mobile browser.