#3759 - ocPortal upgrade from 9.0.16

Identifier #3759
Issue type Major issue (breaks an entire feature)
Title ocPortal upgrade from 9.0.16
Status Closed (no changes needed)
Handling member Chris Graham
Addon backup
Description posted this on the forum. Got zero feedback. If necessary, we would like to pay for someone to get on our server and do an upgrade.
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Ok this is just spiffy. Our good old ocPortal site got hacked.
I know, should have updated long ago, but the site is just a help system and our company was "being sold any day now" for the last 18 months. Sure.

Nearest I can tell without being able to launch it, old site is on version 9.0.16, as the "ocportal_quick_installer-9.0.16" file has been downloaded.
Database name is 'ocportal841', which was probably the original version.

Because the low lifes deleted the db (I have a recent backup) I cannot lauch ocPortal even in safe mode, get error "Could not connect to database".
MySql version is 5.6.

If I restore the db file they will probably just hack it again.
At this point, what is the process for upgrading the site to a later version?
This is a production site, so we would appreciate an answer.

Thanks
Dean
Steps to reproduce

Funded? No
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