#2244 - Composr 10b2: Support tickets email integration creates a new support ticket every time CRON runs
-
By PDStig
- Added
- 6 views
| Identifier | #2244 |
|---|---|
| Issue type | Minor issue (breaks specific functionality) |
| Title | Composr 10b2: Support tickets email integration creates a new support ticket every time CRON runs |
| Status | Completed |
| Handling member | Chris Graham |
| Addon | tickets |
| Description | The email support ticket integration scans my email and creates a support ticket as it should when there's an email. However, it creates a new ticket every time CRON is executed instead of just once. |
| Steps to reproduce | 1. Enable support ticket email integration. 2. Send an email to the specified email address. 3. CRON repeats creating a new ticket and emailing the person who emailed the support email. |
| Funded? | No |
The system will post a comment when this issue is modified (e.g., status changes). To be notified of this, click "Enable comment notifications".
Comments