#1306 - "site options" produces fatal error

By Guest
Added 14th Jul 2013, 3:46 PM
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Identifier	#1306
Issue type	Major issue (breaks an entire feature)
Title	"site options" produces fatal error
Status	Completed
Handling member	Chris Graham
Addon	core_adminzone_dashboard
Description	logged in as admin: in admin zone/set up/configuration. clicking any of the set up options work except for "site options",gives the following error: "This is an error that has been elevated to critical error status because it occurred during the primary error mechanism reporting system itself (possibly due to it occuring within the standard output framework). It may be masking a secondary error that occurred before this, but was never output - if so, it is likely strongly related to this one, thus fixing this will fix the other. A language entry is missing: MyGamr (version: 9.0.8, PHP version: 5.2.17, URL: /forum/adminzone/index.php?page=admin_config&type=category&id=SITE)"
Steps to reproduce	logged in as admin: in admin zone/set up/configuration. clicking "site options" produces error
Additional information	full error trace: Critical error – bailing out This is an error that has been elevated to critical error status because it occurred during the primary error mechanism reporting system itself (possibly due to it occuring within the standard output framework). It may be masking a secondary error that occurred before this, but was never output - if so, it is likely strongly related to this one, thus fixing this will fix the other. A language entry is missing: MyGamr (version: 9.0.8, PHP version: 5.2.17, URL: /forum/adminzone/index.php?page=admin_config&type=category&id=SITE) Stack trace… File -> '/home/turbo614/public_html/forum/sources/failure.php' Line -> 792 Function -> 'die_html_trace' Args -> array ( 0 => 'A language entry is missing: MyGamr (version: 9.0.8, PHP version: 5.2.17, URL: /forum/adminzone/index.php?page=admin_config&type=category&id=SITE)', ) File -> '/home/turbo614/public_html/forum/sources/global2.php' Line -> 1012 Function -> '_fatal_exit' Args -> array File -> '/home/turbo614/public_html/forum/sources/lang.php' Line -> 850 Function -> 'fatal_exit' Args -> array File -> '/home/turbo614/public_html/forum/sources/lang.php' Line -> 43 Function -> '_do_lang' Args -> array ( 0 => 'MyGamr', 1 => NULL, 2 => NULL, 3 => NULL, 4 => NULL, 5 => true, ) File -> '/home/turbo614/public_html/forum/adminzone/pages/modules/admin_config.php(597) : eval()\'d code' Line -> 1 Function -> 'do_lang' Args -> array ( 0 => 'MyGamr', ) File -> '/home/turbo614/public_html/forum/adminzone/pages/modules/admin_config.php' Line -> 597 Function -> 'eval' File -> '/home/turbo614/public_html/forum/adminzone/pages/modules/admin_config.php' Line -> 409 Function -> 'config_category' Class -> 'Module_admin_config' Type -> '->' Object -> Module_admin_config::__set_state(array( )) Args -> array ( ) File -> '/home/turbo614/public_html/forum/sources/zones.php' Line -> 425 Function -> 'run' Class -> 'Module_admin_config' Type -> '->' Object -> Module_admin_config::__set_state(array( )) Args -> array ( ) File -> '/home/turbo614/public_html/forum/sources/site.php' Line -> 858 Function -> 'load_module_page' Args -> array ( 0 => 'adminzone/pages/modules/admin_config.php', 1 => 'admin_config', ) File -> '/home/turbo614/public_html/forum/sources/site.php' Line -> 646 Function -> 'request_page' Args -> array ( 0 => 'admin_config', 1 => true, ) File -> '/home/turbo614/public_html/forum/adminzone/index.php' Line -> 39 Function -> 'do_site' Args -> array ( )
Funded?	No

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By Guest posted 14th Jul 2013, 3:53 PM

Does the string "MyGamr" mean anything to you?

What installer did you use to install Composr?

Have you made any code changes or installed and non-bundled addons?

By Guest, By Guest, posted 14th Jul 2013, 4:25 PM

cpanel/quick install.....then i upgraded to the latest version.(manually)
mygamr is the name of the site installed on.
no code changes,i did not add any non-bundled ad ons.

By Guest, By Guest, posted 14th Jul 2013, 4:27 PM

i've installed/upgrade exactly the same way on another of my sites survivalcraftguide.com with no issues at all.

By Guest posted 14th Jul 2013, 4:52 PM

We don't have a cPanel installer as such, but there are some cPanel addons we do have an installer for. Do you know specifically which one? (e.g. installatron, softaculous).

By Guest, By Guest, posted 14th Jul 2013, 4:56 PM

i'm on reseller hosting with hostgator.Within cpanel there is a "quick install" section,within that section among lesser cms,is Composr Version: 9.0.6
i'm unclear which "installer " is used though. i have access to look,if you can direct me where?

By Guest posted 14th Jul 2013, 5:09 PM

Okay, I have done some research. It looks like Hostgator has their own Composr installer. As far as I am aware this isn't something we've had any official involvement with. I think a bug in their installer left what you could call a "time bomb", that is only made visible by a recent bug fix. In the past missing language strings did not visibly cause an error, but they should have. They probably were trying to do something smart, automatically setting some config setting, but wrote the code incorrectly.

Please could you open a ticket with Hostgator themselves, linking them to this issue.

By Guest, By Guest, posted 14th Jul 2013, 5:13 PM

Yes,absolutely. Since I've only just started with this current installation,I have nothing to lose by removing/reinstalling Composr over. Thank you.

By Guest posted 14th Jul 2013, 5:14 PM

The attached adminzone/pages/modules/admin_config.php should also workaround this issue.

By Guest, By Guest, posted 14th Jul 2013, 5:17 PM

I will try that.

By Guest, By Guest, posted 14th Jul 2013, 6:22 PM

I submitted a request to Hostgator. It seems the easiest solution according to them,and I also agree,is to install the Composr manual extraction.zip file to /public_html then extract it,and run http://www.yoursitename.com/install.php
Even for a novice,this is very easy to do.

#1306 - "site options" produces fatal error

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