#1259 - Ability to split tickets

Identifier #1259
Issue type Feature request or suggestion
Title Ability to split tickets
Status Completed
Handling member Chris Graham
Addon tickets
Description Customers will often submit multiple unrelated queries within a support ticket, which usually is against support policy. The support operator will require a ticket be cohesive, but won't want to have to do a lot of work to manually move the post into a new ticket, and won't want to have to rebuke the customer for not following policy. Therefore a feature to automatically split out an (edited) post into a separate ticket would be very useful.
Steps to reproduce

Funded? No
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Rating

Unrated