#124 - Support for reversing sales from the payment gateway's end

By Chris Graham
Added 7th Apr 2010, 4:39 PM
2 views

Identifier	#124
Issue type	Feature request or suggestion
Title	Support for reversing sales from the payment gateway's end
Status	Open
Handling member	Deleted
Addon	ecommerce
Description	Support for eCommerce hooks to sense when a payment was reversed, so it can be undone. Put this into the default eCommerce hooks we have (shopping cart, usergroup subscription).
Steps to reproduce
Funded?	No

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By Guest posted 18th Jan 2017, 12:27 PM

This one seems important, but practically a refund scenario is rare, and there's no guarantee every eCommerce hook would be able to do a reversal (depending on exactly what it is doing).

So currently we are just documenting clearly in the new version of the eCommerce tutorial what to do to do a reversal.

It would be a nice feature though.

By Guest posted 25th Jan 2017, 8:10 AM

If implemented it should work well with the sales log. Deleting a sale would provide a checkbox to also reverse the purchase, or a message if it is not possible for a particular product.

By Guest posted 27th Mar 2017, 10:18 AM

We would want to implement calls to TaxCloud so refunds are filed.

#124 - Support for reversing sales from the payment gateway's end

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