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Composr CMS: Your Data, Your Privacy, Your Control - Composr CMS: Your Data, Your Privacy, Your ControlComposr CMS: Your Data, Your…

Composr CMS:
Your Data, Your Privacy, Your Control - Composr CMS: Your Data, Your Privacy, Your Control

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Newest 10 Entries

Question	Can I create a leaderboard to showcase top point earners?
Answer	Yes, Composr offers a leaderboard block and module to display top point holders. You can customize the leaderboard to show weekly, monthly, or yearly rankings, filter by usergroups, and exclude staff members if desired. This can encourage healthy competition and motivate members to earn points. Go to Admin Zone > Setup > Leader-boards to create a leader-board.

Question	How can I modify points for members?
Answer	Staff members with the "Moderate members' points" privilege can directly credit or debit points from members' accounts. This can be used to reward exceptional contributions, refund purchases, or penalize rule violations.

Question	What is the purpose of the points ledger?
Answer	The ledger provides a transparent and immutable record of every point transaction on the website. It ensures accountability and allows members to track their point activity. Members can view their own ledger, and with the appropriate privilege, they can also see the ledgers of others.

Question	What are gift points, and how do they work?
Answer	Gift points are a separate points balance that can only be sent to other members as gifts. They cannot be spent directly or used in escrow transactions. Gift points are earned daily based on usergroup membership and replenish independently of the regular points balance. When a member sends gift points, they become regular points for the recipient.

Question	Can members send points to each other?
Answer	Yes, members can send points to each other as a token of appreciation, reward for a service, or as part of an agreement using the Points Escrow system.

Question	How does content validation affect point earning?
Answer	Points are typically awarded immediately upon content submission to encourage participation. However, forum posts requiring validation only earn points after approval to deter spam. To further encourage high-quality content, consider using the "awards" addon to reward exceptional contributions.

Question	Can I reward members who use specific browsers or operating systems?
Answer	Yes, Composr allows you to configure bonus points based on browser/platform criteria. You can set bonus points for members using Open Source browsers, specific operating systems, or even those who have enabled privacy features like "Do Not Track" (DNT) or "Global Privacy Control" (GPC).

Question	What's the difference between points balance and rank points?
Answer	Points balance refers to the number of points a member currently has available to spend. This is the 'liquid' currency they can use for various actions. Rank points represent the total points a member has accumulated throughout their time on the website. These points determine the member's rank, which can grant access to additional privileges and act as a status symbol.

Question	How can members earn points on my Composr website?
Answer	Members can earn points in various ways, including: Joining the website: A welcome bonus for new members. Daily visits: Encourage regular engagement. Content interactions: Liking, rating, and submitting various forms of content. Forum participation: Posting and having posts validated. Chatroom activity: Reward active participation in chatrooms. Quizzes and polls: Encourage learning and engagement. Website recommendations: Reward referrals. Receiving points from other members: Facilitate community appreciation. Selling downloads: Monetize content creation. Birthdays: Offer a special bonus on their birthdays. Most earning methods can be customized in the Admin Zone > Setup > Configuration > Points options to fit your website's needs.

Question	What are cleanup tools in Composr and how do I use them?
Answer	Cleanup tools assist with website maintenance by deleting unnecessary data and optimizing database tables. They are divided into "De-cachers" and "Optimizers". You can access them through: Admin Zone > Tools > Cleanup tools.

Top 10 Entries

Question	What are orphaned pages and how should I handle them?
Answer	Orphaned pages are pages that exist within the Wiki+ database but are not linked to the main tree structure. These pages are not accessible through the tree navigation but can still be reached through direct links or cross-linking. Orphaned pages are not necessarily problematic. They can be intentional if you prefer to link pages using the wiki-style syntax instead of a rigid tree hierarchy. You have the flexibility to choose the linking method that best suits your content organization.

Question	How can I create and organize pages in Wiki+?
Answer	Pages in Wiki+ can be created in several ways: Referencing them in the child-list of an existing page. Using the special Comcode syntax [[pagename]] to create inline links, which automatically generates new pages when accessed. Utilizing the "Edit tree" button visible on Wiki+ pages to add child pages directly. The tree structure can be easily manipulated through the same interface, allowing you to arrange pages in a hierarchy that suits your needs.

Question	How does Wiki+ differ from a regular wiki?
Answer	While Wiki+ shares similarities with traditional wikis, it provides two key distinctions: Optional Post Contributions: Wiki+ allows users to contribute short snippets of information (posts) directly on pages, enriching the content without formally editing the page itself. This feature is optional and can be enabled or disabled as needed. Optional Tree Structure: Unlike standard wikis that rely solely on cross-linking, Composr's Wiki+ offers the flexibility of organizing pages within a hierarchical tree structure. This structure can be used in conjunction with or as an alternative to cross-linking.

Question	What is Wiki+?
Answer	Wiki+ is a feature in Composr that allows you to create a collaborative, tree-structured database of information. It functions similarly to a traditional wiki but offers enhanced features such as post contributions, a hierarchical structure, and moderation capabilities.

Question	Are there other Composr features helpful for support?
Answer	Yes, features like: Staff-only replies in the Support Ticket system enable private communication among support staff. Notifications for new tickets, replies, or feedback ensure timely responses. Blocks like main_contact_us provide a simplified front-end for ticket creation. Forum moderation tools help manage support discussions effectively.

Question	Can I integrate a dedicated issue management system with Composr?
Answer	While Composr doesn't have a built-in issue tracker, a non-bundled addon (cms_homesite_tracker) provides an integrated, modified version of Mantis. Additionally, the Support Ticket system can function as a basic private issue tracker using features like Post Templates.

Question	How can I restrict access to the support system to specific users?
Answer	Utilize Composr's page access permissions to control who can access the Support Ticket page. This ensures only authorized users can submit support requests. You can also control permissions based on ticket type when adding or editing a ticket type. Make sure if you go this route that the Support Ticket page permissions are very liberal (e.g. allow anyone to access, or just restrict to guests if you will never allow guests to make tickets). Otherwise, some people cannot make tickets even if they have permission on the type.

Question	What are Post Templates and how are they beneficial for support?
Answer	Post Templates are predefined text blocks that can be used as templates for new forum posts. They are particularly useful in support scenarios by: Providing quick responses to common questions. Ensuring consistency in staff responses. Saving time and effort for staff. Post Templates can be configured to be the default post in specific forums or restricted to certain user groups. Go to Admin Zone > Structure > Forums > Post Templates.

Question	How does Composr handle email integration for support?
Answer	Composr can integrate with email for ticket management, assuming certain requirements are met: PHP IMAP extension installed. Functional PHP mail command (local SMTP server or configured Windows SMTP settings). Active system scheduler (Cron). With email integration, users can submit tickets via email, and staff can reply through the system. Composr cleans up email text for ticket clarity and allows forwarding emails to the integrated address for efficient handling.

Question	How can I categorize and prioritize support requests?
Answer	Support Ticket System: Utilize support ticket types, managed in the Admin Zone > Setup > Support tickets. Staff can set individual notifications for different types. Discussion Forums: Create dedicated subforums for different support categories or priority levels. Feedback System: The content to which the feedback is attached implicitly categorizes it. For prioritization, subforums can be used.

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