Contributors: A-Z Index

A

Name Photograph Title / Role Contributions / Notes
Allen Ellis Image Founder

Original designer for ocPortal

Also conceived and coded the Theme Wizard and Point Store

Son of one of the early inventors of Internet protocols (Usenet, aka Internet newsgroups)

Token non-brit

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C

Name Photograph Title / Role Contributions / Notes
Chris Graham Image Founder

Original developer of ocPortal, former lead developer of Composr CMS

Masters degree in Computer Science from The University Of Sheffield

Undertaken work for over 15 FTSE-100 companies, as well as many small and mid-sized organisations. Includes a number of banks and major brands.

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Chris Warburton developer for ocProducts

Made some key contributions to ocPortal

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H

Name Photograph Title / Role Contributions / Notes
Haydn Maidment project manager for ocProducts

None available

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J

Name Photograph Title / Role Contributions / Notes
Jim Davidson contributor

written many tutorials via Arvixe

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P

Name Photograph Title / Role Contributions / Notes
Patrick Schmalstig Image Lead Developer

Joined Chris Graham behind the scenes in the development of Composr CMS in 2016.

Took on the lead developer role in 2023 when Chris Graham stepped back to attend to his new lifestyle changes.

Spearheaded the development of Composr CMS v11 and the new website, Composr.app.

Formed the company PDStig, LLC to take on professional support and development for Composr CMS users especially after the discontinuation of ocProducts, Ltd.

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Philip Withnall Early Developer

Coded the chatroom, blogging support, the analytics system, and OcCLE (now Commandr)

Masters Degree in Computer Science degree from The University Of Cambridge

Other work has included helping out with Firefox, and ongoing work on GNOME

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R

Name Photograph Title / Role Contributions / Notes
Robert Goacher Image Founder

Ran some of the early websites where ocPortal came from

Technically the original developer of ocPortal, in that he wrote the first few lines of code

Heavily involved in the feature design process

Hosted some of our early meet-ups

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S

Name Photograph Title / Role Contributions / Notes
Steve Jarvis project manager for ocProducts

Wrote many tutorials via Arvixe

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Newest 10 Entries

Question What is the action log, and how can I use it?
Answer The action log keeps track of administrative and content-related actions on your website. It allows you to see who did what and when, providing valuable insights into site activity and accountability. You can filter the log to focus on specific actions, users, or timeframes. It's also helpful for revisiting previous tasks by providing links to the relevant content or settings.
Go to the Admin Zone > Audit > Action logs. A quick action log block is also available on the dashboard.
Question What is the staff checklist in the Admin Zone?
Answer The staff checklist is an automatically generated list of tasks that need attention on your website. It includes routine updates like assigning new awards or adding news, as well as less frequent but important tasks like backups, software updates, newsletters, content validation, and periodic content reviews. You can customize the frequency of these tasks in the 'Configuration' section under 'Administrative options'. You can also add your own custom tasks. Anyone with Admin Zone access can see the checklist. So you can collaborate with your highest level staff on it.
Question I'm lost! How can I find a specific feature or setting?
Answer The Admin Zone has a powerful search feature that you can access under the Help icon. It searches through various categories, including configuration options, privileges, templates, language strings, administrative modules, and more. You can even refine your search by adding "@sectionname" to the end of your search term to limit results to a specific section.
Question How do I access the Admin Zone?
Answer You can access the Admin Zone by clicking the "Admin Zone" link located at the bottom of every page on your website, assuming you are using the default theme. If you are logged in as a staff member, your user menu will also have a link to the Admin Zone or the Content Management Zone. You might be asked to log in again / confirm your session for security reasons.
Question What is the Admin Zone?
Answer The Admin Zone is a special section of your Composr website that allows authorized staff members to perform various administrative tasks. It serves as the central hub for managing content, configuring settings, monitoring activity, and maintaining the overall health of your website.
Question What should I avoid doing in Composr to maintain accessibility?
Answer Avoid using Comcode tags or other HTML elements that create dynamic effects in the user's browser, such as ticker and jumping. These can have a negative impact on navigation and scrolling.
Provide alternate information for multimedia you upload so those with auditory impairments can still understand the content.
Avoid creating multiple content items with the same title, as this can lead to accessibility issues and general user confusion.
Question How does Composr handle forms for accessibility?
Answer The web standards checker ensures that form labels are properly positioned and explicitly associated with their controls.
It also checks that form elements have a logical tab order and are keyboard operable.
Question How does Composr ensure accessible data tables?
Answer The web standards checker enforces proper markup for data tables, including identifying row and column headers, and associating data cells with header cells.
It ensures that tables are not used for layout (flex boxes and HTML grids are preferred for mobile responsiveness) unless they make sense when linearized.
Composr provides summaries for tables to aid non-visual user agents in understanding their structure and content.
Question How does Composr handle color contrast for accessibility?
Answer Composr is designed with high graphic standards that aim to avoid poor color contrast in the default theme and Theme Wizard. But it is not perfect, especially for dark mode themes.
Webmasters are still responsible for ensuring sufficient contrast in their own content and in custom themes.
Question How do I provide text equivalents for images and multimedia in Composr?
Answer Composr's web standards checker ensures that alternative text (using the "alt" attribute) is provided for images. It will warn if any images do not contain alt text.
For multimedia, webmasters are responsible for providing captions and auditory descriptions either in the multimedia itself, on the description of the media, or uploaded as a caption file.

Top 10 Entries

Question Can I integrate a dedicated issue management system with Composr?
Answer While Composr doesn't have a built-in issue tracker, a non-bundled addon (cms_homesite_tracker) provides an integrated, modified version of Mantis. Additionally, the Support Ticket system can function as a basic private issue tracker using features like Post Templates.
Question How can I restrict access to the support system to specific users?
Answer Utilize Composr's page access permissions to control who can access the Support Ticket page. This ensures only authorized users can submit support requests.

You can also control permissions based on ticket type when adding or editing a ticket type. Make sure if you go this route that the Support Ticket page permissions are very liberal (e.g. allow anyone to access, or just restrict to guests if you will never allow guests to make tickets). Otherwise, some people cannot make tickets even if they have permission on the type.
Question What are Post Templates and how are they beneficial for support?
Answer Post Templates are predefined text blocks that can be used as templates for new forum posts. They are particularly useful in support scenarios by:
  • Providing quick responses to common questions.
  • Ensuring consistency in staff responses.
  • Saving time and effort for staff.

Post Templates can be configured to be the default post in specific forums or restricted to certain user groups.

Go to Admin Zone > Structure > Forums > Post Templates.
Question How does Composr handle email integration for support?
Answer Composr can integrate with email for ticket management, assuming certain requirements are met:
  • PHP IMAP extension installed.
  • Functional PHP mail command (local SMTP server or configured Windows SMTP settings).
  • Active system scheduler (Cron).

With email integration, users can submit tickets via email, and staff can reply through the system. Composr cleans up email text for ticket clarity and allows forwarding emails to the integrated address for efficient handling.
Question How can I categorize and prioritize support requests?
Answer Support Ticket System: Utilize support ticket types, managed in the Admin Zone > Setup > Support tickets. Staff can set individual notifications for different types.

Discussion Forums: Create dedicated subforums for different support categories or priority levels.

Feedback System: The content to which the feedback is attached implicitly categorizes it. For prioritization, subforums can be used.
Question What are the advantages of using the Support Ticket system over the Discussion Forums?
Answer While both systems can be used for support, the Support Ticket system provides advantages like:
  • Separating replies into individual tickets.
  • Ticket assignment to specific staff members.
  • Tracking who has read a ticket.
  • Private replies between staff members.
  • Filtering tickets by type.
  • Automatic ticket creation, unlike manually creating forum topics.
  • Conflict detection when multiple staff are working on the same ticket.
  • Real-time alerts and display updates upon ticket replies.
Question How can Composr be used as a support desk tool?
Answer Composr offers three main systems for providing online support:

1. Support Ticket System: This system allows users to submit tickets and staff to respond, track, and resolve them. It features email notifications, ticket categorization and prioritization, staff assignment, and attachment support.

2. Discussion Forums: Conversr, Composr's built-in forum software, can be utilized for support by creating dedicated forums or subforums. Features like post templates and multi-moderations enhance support capabilities.

3. Feedback System: This system allows for comments on various content types, facilitating support directly related to that content.
Question How can I access the raw data behind the statistics graphs?
Answer Every graph in Composr offers a spreadsheet export option. This allows you to download the data in a spreadsheet format, enabling detailed manual review or further analysis using third-party tools.
Question How are time zones handled in Composr statistics?
Answer All times in Composr statistics are displayed according to the configured website time zone, regardless of visitor or user account time zones. While this is a limitation due to pre-computation, some graphs displaying hourly stats and country filtering offer insights into local times for manual analysis.
Question What are the limitations of pre-computed statistics in Composr?
Answer Pre-computed statistics introduce certain limitations:
  • Filtering constraints: Limits filtering options to those incorporated in the data structure.
  • Historical data limitation: To maintain site stability, statistics older than 31 days aren't pre-processed. This may lead to data gaps if the system scheduler malfunctions or statistical data is manually deleted.