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KPIs (Key Performance Indicators) are specific measurements selected for marketing analysis. In Composr, time-series graphs can be added as KPIs. They offer several benefits:
Quick reference: Available on the Admin Zone dashboard staff checklist.
Target setting: Allows setting targets against KPIs, visualized on graphs and in overview summaries.
Notifications: Staff members receive regular notifications regarding target achievement status.
Tracking codes help you identify the sources driving user sessions to your website or associate specific split testing variations with users. Composr offers integrated referral tracking through various means:
URL parameter: The _t URL parameter can contain any custom tracking code, automatically registered by the stats addon.
Recommend addon: This addon automatically includes tracking codes for the referral source, referring member, and the referred page.
Member joining: When a referred member joins, the referring member receives points and a friend request.
Referrals addon: Allows manual tracking code input upon joining and facilitates a referrer reward system.
Stats addon: Generates graphs of tracking codes, including conversion rate measurements.
User lookup tool: Allows checking if a user accessed the site via a tracking code.
Tempcode integration: Inject tracking codes into Tempcode using symbols like {$SET_TRACKING_CODE,some code} or {$SPLIT_TEST,some code,some other code}.
What are the different ways to track events in Composr?
Answer
Composr offers various methods for tracking events:
Inbuilt events: Automatically recorded for actions like form submissions, purchases, newsletter signups, etc.
Tempcode symbol: Use the {$LOG_STATS_EVENT,event} symbol within your templates to track events when the template is displayed.
JavaScript function: Employ the $cms.statsEventTrack JavaScript function to track events from within your JavaScript code.
HTML data attribute: Add data-click-stats-event-track="{ category: 'some event', nativeTracking: true }" to HTML elements. This method acts as a wrapper for the JavaScript function.
URL wrapping: Wrap URLs in links using the {$STATS_TRACK_URL,URL,event} symbol. This approach records events via a redirection script and doesn't rely on JavaScript.
The JavaScript and HTML data attribute methods can also be integrated with Google Analytics events.
How do I install geo-location data for Composr statistics?
Answer
Geo-location data installation is usually automatic during the Composr installation process. If not, you can manually install it by navigating to Admin Zone > Audit > Site statistics > Install geolocation data. This action will reschedule the installation task. If you don't see this option, the geo-location data is already installed.
What tools and strategies can be used for staff training and development?
Answer
While Composr itself doesn't provide built-in training features, several approaches can be used for staff development:
Documentation & Tutorials: Utilize the extensive Composr documentation and tutorials available online to familiarize staff with the platform's functionalities.
Mentorship: Pair experienced staff with newcomers to provide guidance and support during the initial learning phase.
Private Forums & Chat: Create dedicated communication channels where staff can exchange knowledge, ask questions, and share best practices.
Regular Meetings: Conduct regular staff meetings to discuss updates, share information, and address any arising challenges.
External Resources: Leverage external resources like online courses or workshops focused on relevant skills, such as content management or community moderation.
By investing in ongoing staff training and development, communities can ensure their teams possess the necessary knowledge and skills to perform their roles effectively and contribute to the platform's overall success.
How can potential conflicts between staff members be avoided (regarding content moderation)?
Answer
Composr incorporates "conflict detection" features to prevent staff from accidentally overwriting each other's work. When multiple staff members attempt to edit the same resource simultaneously, a warning message appears, prompting communication and coordination.
Open communication and transparency are crucial. Encourage staff to share their ongoing tasks and plans with each other to prevent overlaps and potential conflicts. Utilizing shared tools like the staff checklist and private forums can further facilitate coordination.
What should be considered when assigning roles and responsibilities to staff?
Answer
When assigning roles, it's recommended to start new staff with limited responsibilities and gradually increase their authority based on performance and dedication. This fosters a sense of progression and prevents discouragement among existing staff.
Always consider the individual's skills and interests when assigning tasks. For example, someone with strong writing skills might be well-suited for managing content creation, while a technically-minded person could excel at site maintenance.
What is the difference between natural and boolean searching?
Answer
Natural search is a more relaxed approach where you type in your search terms and Composr tries to find the most relevant results, even if they don't contain all the words. It's like a Google search.
Boolean search requires more precision and uses operators like "+", "-", and quotation marks to define exactly what you're looking for. For example, searching for "+car -maintenance" will only return results that contain the word "car" but not "maintenance".
There are a few ways to search your Composr website:
Using the search bar in the header: This is the simplest way to search. Just type your search term in the box and click the search button.
Using the 'Search' module: This module offers more detailed search options. You can access it via the 'site:search' page-link (usually under About > Search in the default menu).
From the Forum: Click the 'Search' button on the forum or use the contextual search box on the forum member bar. This will search within your current forum or topic.
For questions with predefined answers, you can mark correct answers by adding [*] after the answer. If no answer is marked correct, the question will require manual marking. You can also use the [UNMARKED] tag after a question to exclude it from scoring.
Quiz questions are inputted in blocks, separated by blank lines. The first line is the question, followed by potential answers on subsequent lines. Different question types are indicated by tags after the question, such as [MULTIPLECHOICE], [MULTIMULTIPLE], [LONG], [SHORT], and [SHORT_STRICT].
Can I create complex, multi-screen quiz interfaces in Composr?
Answer
While Composr's built-in quiz system is excellent for standard formats, creating intricate multi-screen quizzes might require custom development using Composr's decision tree framework or other programming tools. This allows for highly customized quiz structures and advanced branching logic.
Composr enables you to export quiz results to a spreadsheet file, facilitating in-depth data analysis. This is especially useful for manually marked questions, identifying competition winners, and processing data for marketing or research purposes.
Quiz Sets are a helpful organizational feature in Composr. By prefixing quiz names with "Example: ", you can group related quizzes together. This allows for combined scoring and percentage calculations, particularly beneficial for multi-part questionnaires or tests.
Yes, you can reward users with points for successfully passing a test. This incentivizes participation and encourages users to engage with your content.
