Wiki+ is a feature in Composr that allows you to create a collaborative, tree-structured database of information. It functions similarly to a traditional wiki but offers enhanced features such as post contributions, a hierarchical structure, and moderation capabilities.
Can I integrate a dedicated issue management system with Composr?
Answer
While Composr doesn't have a built-in issue tracker, a non-bundled addon (cms_homesite_tracker) provides an integrated, modified version of Mantis. Additionally, the Support Ticket system can function as a basic private issue tracker using features like Post Templates.
How can I restrict access to the support system to specific users?
Answer
Utilize Composr's page access permissions to control who can access the Support Ticket page. This ensures only authorized users can submit support requests.
You can also control permissions based on ticket type when adding or editing a ticket type. Make sure if you go this route that the Support Ticket page permissions are very liberal (e.g. allow anyone to access, or just restrict to guests if you will never allow guests to make tickets). Otherwise, some people cannot make tickets even if they have permission on the type.
How does Composr handle email integration for support?
Answer
Composr can integrate with email for ticket management, assuming certain requirements are met:
PHP IMAP extension installed.
Functional PHP mail command (local SMTP server or configured Windows SMTP settings).
Active system scheduler (Cron).
With email integration, users can submit tickets via email, and staff can reply through the system. Composr cleans up email text for ticket clarity and allows forwarding emails to the integrated address for efficient handling.
How can I categorize and prioritize support requests?
Answer
Support Ticket System: Utilize support ticket types, managed in the Admin Zone > Setup > Support tickets. Staff can set individual notifications for different types.
Discussion Forums: Create dedicated subforums for different support categories or priority levels.
Feedback System: The content to which the feedback is attached implicitly categorizes it. For prioritization, subforums can be used.
Composr offers three main systems for providing online support:
1. Support Ticket System: This system allows users to submit tickets and staff to respond, track, and resolve them. It features email notifications, ticket categorization and prioritization, staff assignment, and attachment support.
2. Discussion Forums: Conversr, Composr's built-in forum software, can be utilized for support by creating dedicated forums or subforums. Features like post templates and multi-moderations enhance support capabilities.
3. Feedback System: This system allows for comments on various content types, facilitating support directly related to that content.
How can I access the raw data behind the statistics graphs?
Answer
Every graph in Composr offers a spreadsheet export option. This allows you to download the data in a spreadsheet format, enabling detailed manual review or further analysis using third-party tools.
What is Tempcode, and how is it used in website themeing?
Answer
Tempcode is a templating language used within Composr. It offers a powerful way to control the output of dynamic content and design elements on a website. It works by using:
Parameters: Placeholders for content passed to the template from Composr / PHP.
Symbols: Global functions that perform operations, calculations, or retrieve information.
Directives: Instructions that control the flow or logic of content, such as conditional statements and loops.
Language strings: References to pre-defined text stored in language files for easy translation.
Escaping: Ensures the content generated is properly escaped according to its use case.
Tempcode empowers theme designers to create highly customizable and dynamic websites, allowing for logic, conditional rendering, and manipulation of various website elements.
How can design elements like dominance and attention to detail improve a website?
Answer
Dominance and attention to detail are key to a balanced and engaging website. Important elements can be emphasized using techniques like larger text, unique colors, and increased spacing. Conversely, less crucial elements should receive less emphasis. This interplay helps guide the visitor's eye and ensures a visually harmonious layout.
Attention to detail involves eliminating inconsistencies and distractions, such as typos, misaligned elements, and low-quality images, that can detract from the overall aesthetics and message of the website.
What is the importance of color schemes in website design?
Answer
Color schemes are crucial as they convey emotions and brand identity. Choosing colors that align with your website's purpose can evoke desired feelings in visitors. For example, a website selling chocolates might use shades of brown to subconsciously trigger associations with chocolate. However, an environmental website would be better suited using green, aligning with pre-existing perceptions of environmentalism.
It is also important to maintain consistency with your color scheme, limiting the number of colors used to avoid a conflicting and cluttered appearance.
Can I use Comcode / resource IDs directly when working with the repository?
Answer
Using Comcode / resource IDs directly is not recommended as they may not match between different sites. Use GUIDs instead, which Composr automatically substitutes for IDs before parsing Comcode. You can use Commandr commands like find_guid_via_id to find the GUID for specific resources.
You can access the repository using WebDAV (non-bundled addon), which allows you to view it as a folder on your computer. Composr uses the SabreDAV PHP library for WebDAV functionality. However, please be aware that SabreDAV is deprecated and may not function correctly on newer PHP versions.
The repository is structured as a filesystem with various meta-filesystems mounted under a root directory. These meta-filesystems include:
bin: Stores Commandr scripts.
database: Provides access to the raw database.
etc: Allows access to Composr configuration options.
home or filedump: Provides access to the File/Media Library.
home contains the files in a special JSON format with metadata
filedump contains the raw files
members: Lists registered members with their settings and user groups.
raw or root: Provides access to the Composr installation directory.
raw contains the raw files without overrides, and modifying any file modifies them directly without automatic override handling
root contains the files with applicable overrides applied automatically, and Composr will automatically handle overrides and utilizing _custom directories when these files are modified
var: Contains structured website resources and content.
