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Question Can users contribute content to Wiki+?
Answer Yes, users can contribute content to Wiki+ through posts. When the "Show posts" option is enabled for a page, users can add their insights and information as posts below the main page content.
Question What are orphaned pages and how should I handle them?
Answer Orphaned pages are pages that exist within the Wiki+ database but are not linked to the main tree structure. These pages are not accessible through the tree navigation but can still be reached through direct links or cross-linking.

Orphaned pages are not necessarily problematic. They can be intentional if you prefer to link pages using the wiki-style syntax instead of a rigid tree hierarchy. You have the flexibility to choose the linking method that best suits your content organization.
Question How can I create and organize pages in Wiki+?
Answer Pages in Wiki+ can be created in several ways:
  • Referencing them in the child-list of an existing page.
  • Using the special Comcode syntax [[pagename]] to create inline links, which automatically generates new pages when accessed.
  • Utilizing the "Edit tree" button visible on Wiki+ pages to add child pages directly.
The tree structure can be easily manipulated through the same interface, allowing you to arrange pages in a hierarchy that suits your needs.
Question How does Wiki+ differ from a regular wiki?
Answer While Wiki+ shares similarities with traditional wikis, it provides two key distinctions:
  • Optional Post Contributions: Wiki+ allows users to contribute short snippets of information (posts) directly on pages, enriching the content without formally editing the page itself. This feature is optional and can be enabled or disabled as needed.
  • Optional Tree Structure: Unlike standard wikis that rely solely on cross-linking, Composr's Wiki+ offers the flexibility of organizing pages within a hierarchical tree structure. This structure can be used in conjunction with or as an alternative to cross-linking.
Question What is Wiki+?
Answer Wiki+ is a feature in Composr that allows you to create a collaborative, tree-structured database of information. It functions similarly to a traditional wiki but offers enhanced features such as post contributions, a hierarchical structure, and moderation capabilities.
Question Are there other Composr features helpful for support?
Answer Yes, features like:
  • Staff-only replies in the Support Ticket system enable private communication among support staff.
  • Notifications for new tickets, replies, or feedback ensure timely responses.
  • Blocks like main_contact_us provide a simplified front-end for ticket creation.
  • Forum moderation tools help manage support discussions effectively.
Question Can I integrate a dedicated issue management system with Composr?
Answer While Composr doesn't have a built-in issue tracker, a non-bundled addon (cms_homesite_tracker) provides an integrated, modified version of Mantis. Additionally, the Support Ticket system can function as a basic private issue tracker using features like Post Templates.
Question How can I restrict access to the support system to specific users?
Answer Utilize Composr's page access permissions to control who can access the Support Ticket page. This ensures only authorized users can submit support requests.

You can also control permissions based on ticket type when adding or editing a ticket type. Make sure if you go this route that the Support Ticket page permissions are very liberal (e.g. allow anyone to access, or just restrict to guests if you will never allow guests to make tickets). Otherwise, some people cannot make tickets even if they have permission on the type.
Question What are Post Templates and how are they beneficial for support?
Answer Post Templates are predefined text blocks that can be used as templates for new forum posts. They are particularly useful in support scenarios by:
  • Providing quick responses to common questions.
  • Ensuring consistency in staff responses.
  • Saving time and effort for staff.

Post Templates can be configured to be the default post in specific forums or restricted to certain user groups.

Go to Admin Zone > Structure > Forums > Post Templates.
Question How does Composr handle email integration for support?
Answer Composr can integrate with email for ticket management, assuming certain requirements are met:
  • PHP IMAP extension installed.
  • Functional PHP mail command (local SMTP server or configured Windows SMTP settings).
  • Active system scheduler (Cron).

With email integration, users can submit tickets via email, and staff can reply through the system. Composr cleans up email text for ticket clarity and allows forwarding emails to the integrated address for efficient handling.

Top 10 Entries

Question How does Composr implement the Model-View-Controller (MVC) pattern?
Answer
  • Model/API: The sources directory primarily houses scripts forming the Model/API, handling data logic and business rules.
  • View: Templates in themes/default/templates represent the View, responsible for presenting data to the user. Comcode pages can also be considered part of the View.
  • Controller: Entry scripts like index.php and site/dload.php act as front controllers, directing requests. Modules and blocks, residing in */pages/modules and sources/[mini]blocks, respectively, serve as controllers, managing user interactions and determining which View to render.
Question Can I translate my content into multiple languages?
Answer Yes, Composr supports multi-language content. You can enable this feature by:
  • Installing multiple language packs: Make sure you have at least two language packs installed.
  • Enabling the Conversr multi-language option: Go to Admin Zone > Setup > Configuration > Site options > Internationalisation.
  • Running a Commandr command: Execute the necessary command to set up the database structure for multi-language content (unless you already enabled Support content translations when installing).
Once enabled, you can translate your content into different languages and allow visitors to choose their preferred language.
Question My language uses gendered descriptors. How can I handle this in Composr?
Answer Composr offers solutions for languages with gendered descriptors:
  • Template editing: You can modify templates to use different language strings based on user gender. This involves adding Tempcode logic to dynamically select the appropriate string.
  • Custom Profile Fields: Create a Custom Profile Field for "Gender" and use it to conditionally display gendered language strings in templates.
These methods allow for flexible handling of gendered language variations.
Question What are language strings, and how are they used?
Answer Language strings are phrases or pieces of text used throughout Composr. They're identified by unique codenames, like WELCOME_MESSAGE. These strings are stored in .ini language files and used to display text in the user interface.

By translating language strings, you change the text displayed on your website without modifying the underlying code.
Question How can I contribute to translating Composr?
Answer You can contribute to Composr's internationalization by:
  • Joining the translation team on Transifex: Translate language strings collaboratively with other volunteers.
  • Becoming a language maintainer: Take responsibility for the translation and support of Composr in your native language.
  • Reporting translation issues: If you encounter unclear, incorrect, or duplicated language strings, file bug reports.
  • Providing feedback and suggestions: Share your thoughts on improving the translation process through feature suggestions.
Your contributions are valuable and help make Composr accessible to a wider audience.
Question What is Transifex, and how does it help with translation?
Answer Transifex is a collaborative online platform used by the Composr community for translation. Its benefits include:
  • Centralized translation efforts: Multiple translators can work on the same project.
  • Improved translation quality: The platform facilitates consistency and accuracy.
  • Simplified language pack creation: You can generate downloadable language pack addons directly from Transifex.
We encourage using Transifex for translation to foster collaboration and maintain high-quality translations.
Question Can I translate images with text on them?
Answer Yes, you can translate images containing text. In the themes/default/images/ directory, you'll find an EN folder containing images with English text.
  • Copy the EN folder: Create a new folder with the ISO code of your target language (e.g., FR for French).
  • Replace the images: Replace the English images with translated versions.
  • Ensure correct image paths: Update any references to these images in your templates or content to point to the translated versions.
Question How do I translate the content on my Composr website?
Answer Once you've installed a new language pack, you can translate existing content by:
  • Editing the content directly: Go to the specific content item (page, news post, etc.) and edit it in the new language.
  • Using the language editor: Access the language editor from Admin Zone > Style > Translate/rephrase Composr to modify language strings used on specific pages.
Note that some elements like forum names are not designed to be translated directly. Instead, you should create separate forums for each language.
Question How do I change the language of my Composr website?
Answer Composr comes with English as the default language. To change to a different language:
  • Download the language pack: You can download language packs from the Composr website.
  • Install the language pack: Upload the downloaded language pack addon through Admin Zone > Structure > Addons > Import non-bundled addon(s).
  • Change the default language: Go to http://yourbaseurl/config_editor.php and set the desired language.
  • Update your profile: If you had a previous language set in your profile, update it to the new language.

You can test a language without changing settings by appending &keep_lang=XX to the URL, where XX is the language code (e.g., FR for French).
Question What should I do after successfully importing data into Composr?
Answer After importing, if all files like avatars, photos, and attachments have been copied to Composr's directories, you can remove the imported product's directory. However, it's advisable to keep the directory, database, and import session for a few weeks in case any data was not correctly imported and needs further attention. Importing is a complex process, so keeping backups and sources for a while is a good practice.