Contributors: A-Z Index
A
Name | Photograph | Title / Role | Contributions / Notes | |
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Allen Ellis | Founder |
Original designer for ocPortal Also conceived and coded the Theme Wizard and Point Store Son of one of the early inventors of Internet protocols (Usenet, aka Internet newsgroups) Token non-brit |
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C
Name | Photograph | Title / Role | Contributions / Notes | |
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Chris Graham | Founder |
Original developer of ocPortal, former lead developer of Composr CMS Masters degree in Computer Science from The University Of Sheffield Undertaken work for over 15 FTSE-100 companies, as well as many small and mid-sized organisations. Includes a number of banks and major brands. |
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Chris Warburton | developer for ocProducts |
Made some key contributions to ocPortal |
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H
Name | Photograph | Title / Role | Contributions / Notes | |
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Haydn Maidment | project manager for ocProducts |
None available |
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J
Name | Photograph | Title / Role | Contributions / Notes | |
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Jim Davidson | contributor |
written many tutorials via Arvixe |
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P
Name | Photograph | Title / Role | Contributions / Notes | |
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Patrick Schmalstig | Lead Developer |
Joined Chris Graham behind the scenes in the development of Composr CMS in 2016. Took on the lead developer role in 2023 when Chris Graham stepped back to attend to his new lifestyle changes. Spearheaded the development of Composr CMS v11 and the new website, Composr.app. Formed the company PDStig, LLC to take on professional support and development for Composr CMS users especially after the discontinuation of ocProducts, Ltd. |
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Philip Withnall | Early Developer |
Coded the chatroom, blogging support, the analytics system, and OcCLE (now Commandr) Masters Degree in Computer Science degree from The University Of Cambridge Other work has included helping out with Firefox, and ongoing work on GNOME |
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R
Name | Photograph | Title / Role | Contributions / Notes | |
---|---|---|---|---|
Robert Goacher | Founder |
Ran some of the early websites where ocPortal came from Technically the original developer of ocPortal, in that he wrote the first few lines of code Heavily involved in the feature design process Hosted some of our early meet-ups |
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S
Name | Photograph | Title / Role | Contributions / Notes | |
---|---|---|---|---|
Steve Jarvis | project manager for ocProducts |
Wrote many tutorials via Arvixe |
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Newest 10 Entries
Question | What is Wiki+? |
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Answer | Wiki+ is a feature in Composr that allows you to create a collaborative, tree-structured database of information. It functions similarly to a traditional wiki but offers enhanced features such as post contributions, a hierarchical structure, and moderation capabilities. |
Question | Are there other Composr features helpful for support? |
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Answer | Yes, features like:
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Question | Can I integrate a dedicated issue management system with Composr? |
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Answer | While Composr doesn't have a built-in issue tracker, a non-bundled addon (cms_homesite_tracker) provides an integrated, modified version of Mantis. Additionally, the Support Ticket system can function as a basic private issue tracker using features like Post Templates. |
Question | How can I restrict access to the support system to specific users? |
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Answer | Utilize Composr's page access permissions to control who can access the Support Ticket page. This ensures only authorized users can submit support requests. You can also control permissions based on ticket type when adding or editing a ticket type. Make sure if you go this route that the Support Ticket page permissions are very liberal (e.g. allow anyone to access, or just restrict to guests if you will never allow guests to make tickets). Otherwise, some people cannot make tickets even if they have permission on the type. |
Question | What are Post Templates and how are they beneficial for support? |
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Answer | Post Templates are predefined text blocks that can be used as templates for new forum posts. They are particularly useful in support scenarios by:
Post Templates can be configured to be the default post in specific forums or restricted to certain user groups. Go to Admin Zone > Structure > Forums > Post Templates. |
Question | How does Composr handle email integration for support? |
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Answer | Composr can integrate with email for ticket management, assuming certain requirements are met:
With email integration, users can submit tickets via email, and staff can reply through the system. Composr cleans up email text for ticket clarity and allows forwarding emails to the integrated address for efficient handling. |
Question | How can I categorize and prioritize support requests? |
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Answer | Support Ticket System: Utilize support ticket types, managed in the Admin Zone > Setup > Support tickets. Staff can set individual notifications for different types. Discussion Forums: Create dedicated subforums for different support categories or priority levels. Feedback System: The content to which the feedback is attached implicitly categorizes it. For prioritization, subforums can be used. |
Question | What are the advantages of using the Support Ticket system over the Discussion Forums? |
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Answer | While both systems can be used for support, the Support Ticket system provides advantages like:
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Question | How can Composr be used as a support desk tool? |
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Answer | Composr offers three main systems for providing online support: 1. Support Ticket System: This system allows users to submit tickets and staff to respond, track, and resolve them. It features email notifications, ticket categorization and prioritization, staff assignment, and attachment support. 2. Discussion Forums: Conversr, Composr's built-in forum software, can be utilized for support by creating dedicated forums or subforums. Features like post templates and multi-moderations enhance support capabilities. 3. Feedback System: This system allows for comments on various content types, facilitating support directly related to that content. |
Question | How can I access the raw data behind the statistics graphs? |
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Answer | Every graph in Composr offers a spreadsheet export option. This allows you to download the data in a spreadsheet format, enabling detailed manual review or further analysis using third-party tools. |
Top 10 Entries
Question | What is the purpose of "confirmed" and "non-confirmed" sessions? |
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Answer | Composr distinguishes between confirmed and non-confirmed sessions for added security:
You can configure zones to require confirmed sessions, preventing access from cookie-based logins alone. The Admin Zone uses this by default. |
Question | How can I enhance the security of my Composr installation on shared hosting? |
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Answer | Shared hosting environments can be inherently less secure. Here are some tips:
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Question | How does Composr protect against Cross-Site Scripting (XSS) attacks? |
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Answer | Composr utilizes multiple layers of defense against XSS attacks:
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Question | What are the different types of security alerts in Composr? |
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Answer | Composr has a variety of hack-attack codenames that trigger security alerts and logging. Some common examples include:
You can customize alert handling for each type in data_custom/xml_config/advanced_banning.xml (Admin Zone > Security > Configure advanced banning). |
Question | What are some tips for secure website maintenance? |
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Answer |
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Question | What are the main security features of Composr? |
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Answer | Composr has a robust set of security features to protect your website, including: Passwords:
Login Restrictions:
Auditing Systems:
Framework Security:
Other features:
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Question | Why are my searches slow, and how can I improve search speed? |
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Answer | Slow searches can occur when dealing with large amounts of content. Here are some workarounds and solutions:
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Question | How does the search engine handle different languages? |
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Answer | Composr's fast custom index supports multiple languages. Content is indexed based on its translated version, ensuring that you get relevant results even when searching in a different language. |
Question | What are quoted phrases and how do they work? |
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Answer | Quoted phrases allow you to search for an exact sequence of words. For example, searching for "red apple" will only return results containing that exact phrase. Keep in mind that enabling quoted phrases can increase disk space usage. |
Question | How do stop words affect search results? |
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Answer | Stop words are common words (like "the", "a", "is") that are ignored by the search engine because they add noise and don't contribute to the meaning of the search query. You can customize the list of stop words for the fast custom index. See the search tutorial for more information. |