Contributors: A-Z Index

A

Name	Photograph	Title / Role	Contributions / Notes
Allen Ellis		Founder	Original designer for ocPortal Also conceived and coded the Theme Wizard and Point Store Son of one of the early inventors of Internet protocols (Usenet, aka Internet newsgroups) Token non-brit	View

C

Name	Photograph	Title / Role	Contributions / Notes
Chris Graham		Founder	Original developer of ocPortal, former lead developer of Composr CMS Masters degree in Computer Science from The University Of Sheffield Undertaken work for over 15 FTSE-100 companies, as well as many small and mid-sized organisations. Includes a number of banks and major brands.	View
Chris Warburton		developer for ocProducts	Made some key contributions to ocPortal	View

H

Name	Photograph	Title / Role	Contributions / Notes
Haydn Maidment		project manager for ocProducts	None available	View

J

Name	Photograph	Title / Role	Contributions / Notes
Jim Davidson		contributor	written many tutorials via Arvixe	View

P

Name	Photograph	Title / Role	Contributions / Notes
Patrick Schmalstig		Lead Developer	Joined Chris Graham behind the scenes in the development of Composr CMS in 2016. Took on the lead developer role in 2023 when Chris Graham stepped back to attend to his new lifestyle changes. Spearheaded the development of Composr CMS v11 and the new website, Composr.app. Formed the company PDStig, LLC to take on professional support and development for Composr CMS users especially after the discontinuation of ocProducts, Ltd.	View
Philip Withnall		Early Developer	Coded the chatroom, blogging support, the analytics system, and OcCLE (now Commandr) Masters Degree in Computer Science degree from The University Of Cambridge Other work has included helping out with Firefox, and ongoing work on GNOME	View

R

Name	Photograph	Title / Role	Contributions / Notes
Robert Goacher		Founder	Ran some of the early websites where ocPortal came from Technically the original developer of ocPortal, in that he wrote the first few lines of code Heavily involved in the feature design process Hosted some of our early meet-ups	View

S

Name	Photograph	Title / Role	Contributions / Notes
Steve Jarvis		project manager for ocProducts	Wrote many tutorials via Arvixe	View

Newest 10 Entries

Question	What is Wiki+?
Answer	Wiki+ is a feature in Composr that allows you to create a collaborative, tree-structured database of information. It functions similarly to a traditional wiki but offers enhanced features such as post contributions, a hierarchical structure, and moderation capabilities.

Question	Are there other Composr features helpful for support?
Answer	Yes, features like: Staff-only replies in the Support Ticket system enable private communication among support staff. Notifications for new tickets, replies, or feedback ensure timely responses. Blocks like main_contact_us provide a simplified front-end for ticket creation. Forum moderation tools help manage support discussions effectively.

Question	Can I integrate a dedicated issue management system with Composr?
Answer	While Composr doesn't have a built-in issue tracker, a non-bundled addon (cms_homesite_tracker) provides an integrated, modified version of Mantis. Additionally, the Support Ticket system can function as a basic private issue tracker using features like Post Templates.

Question	How can I restrict access to the support system to specific users?
Answer	Utilize Composr's page access permissions to control who can access the Support Ticket page. This ensures only authorized users can submit support requests. You can also control permissions based on ticket type when adding or editing a ticket type. Make sure if you go this route that the Support Ticket page permissions are very liberal (e.g. allow anyone to access, or just restrict to guests if you will never allow guests to make tickets). Otherwise, some people cannot make tickets even if they have permission on the type.

Question	What are Post Templates and how are they beneficial for support?
Answer	Post Templates are predefined text blocks that can be used as templates for new forum posts. They are particularly useful in support scenarios by: Providing quick responses to common questions. Ensuring consistency in staff responses. Saving time and effort for staff. Post Templates can be configured to be the default post in specific forums or restricted to certain user groups. Go to Admin Zone > Structure > Forums > Post Templates.

Question	How does Composr handle email integration for support?
Answer	Composr can integrate with email for ticket management, assuming certain requirements are met: PHP IMAP extension installed. Functional PHP mail command (local SMTP server or configured Windows SMTP settings). Active system scheduler (Cron). With email integration, users can submit tickets via email, and staff can reply through the system. Composr cleans up email text for ticket clarity and allows forwarding emails to the integrated address for efficient handling.

Question	How can I categorize and prioritize support requests?
Answer	Support Ticket System: Utilize support ticket types, managed in the Admin Zone > Setup > Support tickets. Staff can set individual notifications for different types. Discussion Forums: Create dedicated subforums for different support categories or priority levels. Feedback System: The content to which the feedback is attached implicitly categorizes it. For prioritization, subforums can be used.

Question	What are the advantages of using the Support Ticket system over the Discussion Forums?
Answer	While both systems can be used for support, the Support Ticket system provides advantages like: Separating replies into individual tickets. Ticket assignment to specific staff members. Tracking who has read a ticket. Private replies between staff members. Filtering tickets by type. Automatic ticket creation, unlike manually creating forum topics. Conflict detection when multiple staff are working on the same ticket. Real-time alerts and display updates upon ticket replies.

Question	How can Composr be used as a support desk tool?
Answer	Composr offers three main systems for providing online support: 1. Support Ticket System: This system allows users to submit tickets and staff to respond, track, and resolve them. It features email notifications, ticket categorization and prioritization, staff assignment, and attachment support. 2. Discussion Forums: Conversr, Composr's built-in forum software, can be utilized for support by creating dedicated forums or subforums. Features like post templates and multi-moderations enhance support capabilities. 3. Feedback System: This system allows for comments on various content types, facilitating support directly related to that content.

Question	How can I access the raw data behind the statistics graphs?
Answer	Every graph in Composr offers a spreadsheet export option. This allows you to download the data in a spreadsheet format, enabling detailed manual review or further analysis using third-party tools.

Top 10 Entries

Question	How do I set the correct file permissions for Composr?
Answer	If you're using the quick installer, it will handle file permissions automatically. On a suEXEC-style server, default permissions (744 for directories and 644 for files) are usually sufficient. However, _config.php should have 600 permissions for security. Without suEXEC, specific directories (e.g., caches, uploads) and files (e.g., _config.php) require 777 (full access) or 666 (read/write) permissions. The fixperms.php script can automate this process on Linux and Windows.

Question	How do I install Composr on Linux?
Answer	After ensuring your web host meets the requirements and you have a database ready, you can install Composr on Linux using the following steps: Upload the Composr files to your web directory. Navigate to the install.php file in your web browser. Follow the on-screen instructions, providing the required information, such as database details and administrator credentials. After the installation is complete, delete the install.php file for security reasons.

Question	What are the prerequisites for installing Composr?
Answer	Before installing Composr, ensure your web host meets the minimum requirements. Familiarize yourself with your web host's control panel (e.g., Plesk, cPanel), which you'll use to manage databases, subdomains, and other settings. Gather your SFTP/FTP credentials (hostname, username, password), usually emailed upon signup. Set up a MySQL database and note its details: hostname (often 'localhost'), username, password, and database name. Ensure the database user has full read/write/administer access to the database.

Question	What tools are available for debugging Composr code?
Answer	Composr offers a code quality checker addon that helps identify various types of errors, including parser errors, run-time errors, and logical errors. This tool can significantly reduce debugging time and enhance code reliability. It is available through the testing_platform addon.

Question	What are some key coding standards in Composr?
Answer	Composr emphasizes clean, well-structured code with a focus on readability and maintainability. Key standards include proper indentation, consistent use of comments, and clear function headers with type definitions. Remember: beautiful code leads to better functionality and collaboration!

Question	Where can I find resources for learning PHP programming?
Answer	While Composr documentation doesn't cover basic PHP, resources like the official PHP documentation ( PHP: Hypertext Preprocessor PHP is a popular general-purpose scripting language that powers everything from your blog to the most popular websites in the world. View ), online tutorials, and the Composr API guide can help you learn.

Question	What is the purpose of the Code Editor?
Answer	The Code Editor is a web-based tool for editing Composr code files directly on the server. It requires password authentication and automatically manages overrides within _custom directories. To access it, go to `yourbaseurl/code_editor.php`.

Question	How can I export and import custom addons?
Answer	Composr allows exporting addons as TAR files, containing all necessary files and an addon.inf file for metadata. You can import these addons to share and reuse them across different Composr installations. To do this, make your necessary files for the addon in the Composr installation, and then go under Admin Zone > Structure > Addons > Export addon. You can select the relevant files for the addon, provide information about the addon, and then download the TAR file (which can then be imported on other Composr sites).

Question	Can you give an example of creating a new module?
Answer	Imagine creating a "Testing" module to manage collaborative testing: Define purpose: Allow testers to add, assign, and track tests, with security and forum integration. Design database: Plan the necessary database tables and fields to store the module's data. Create module shell: Write the basic module structure based on standard Composr modules. Define screens: Identify the module's screens and code their corresponding functions. Utilize API functions: Use Composr's built-in API functions like create_table, add_privilege, and do_template to implement functionality.

Question	What are the different ways to extend Composr functionality?
Answer	You can extend Composr through: File overrides: Replacing existing source files with modified versions in _custom directories. New Modules/Mini-modules: Creating new modules for complex functionalities or mini-modules for simpler ones. New Blocks/Miniblocks: Adding reusable content blocks. New API code: Adding new PHP files to the sources_custom directory. Hooks: Writing hooks to add features to specific areas of functionality.

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