View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 884 | Composr | General / Uncategorised | public | 2012-10-17 11:31 | 2012-10-17 12:02 |
| Reporter | Chris Graham | Assigned To | Chris Graham | ||
| Priority | high | Severity | minor | ||
| Status | resolved | Resolution | fixed | ||
| Product Version | 9.0.2 | ||||
| Summary | 884: Improvements and fixes to support tickets | ||||
| Description | There are a number of display problems with attachments: 1) There is an add button on the add ticket screen, that takes you to add a new ticket, which is confusing. That should be removed. 2) There's quite a lot of noise on the posting screen, text that is not particularly relevant. That should only show in appropriate contexts. 3) The styles are a bit wonky, things don't line up well. The posting buttons are too small, and the ticket type field isn't well integrated. 4) There's a bug that attachement permissions don't flow through when the ticket options for individual forums for member/category are turned on. 5) Attachment of small image files gets a blown up thumbnail, which isn't ideal. This isn't specific to attachments. 6) The overlay form when adding an attachment has a scrollbar. Tighten up the text to make the button show on the screen without scrolling. 7) Tooltips on the ticket screen don't align quite right, due to the iframe in use. 8) An anomalous tooltip (relating to opening in a new window) shows when hovering an embedded attachment, which '7' makes more noticeable. 9) It is better the box for posting a support ticket reply be entitled 'Reply' rather than 'Make post'. | ||||
| Tags | No tags attached. | ||||
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Fixed in git commit 6e99fed (https://github.com/chrisgraham/Composr/commit/6e99fed - link will become active once code pushed) A hotfix (a TAR of files to upload) have been uploaded to this issue. These files are made to the latest intra-version state (i.e. may roll in earlier fixes too if made to the same files) - so only upload files newer than what you have already. Always take backups of files you are replacing or keep a copy of the manual installer for your version, and only apply fixes you need. These hotfixes are not necessarily reliable or well supported. Not sure how to extract TAR files to your Windows computer? Try 7-zip (http://www.7-zip.org/). |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2023-02-26 18:29 | Chris Graham | Category | General => General / Uncategorised |
