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IDProjectCategoryView StatusLast Update
2909Composrticketspublic2022-11-20 03:03
ReporterChris Graham Assigned ToGuest  
PrioritynormalSeverityfeature 
Status newResolutionopen 
Summary2909: Option to allow any email address to post into ticket by email
DescriptionHave a config option to relax the requirement that only the ticket poster can post into an existing ticket by email reply.

If a post comes in like this it should show as guest (or a different member, if that matches) with a clear note that replying into the ticket doesn't mean third party members have access into read the rest of that ticket.
TagsRoadmap: Over the horizon, Type: Usability (major)
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Time estimation (hours)1.5
Sponsorship open

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Date Added Member Amount Sponsored

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related to 2908 Not AssignedGuest Improved guest support tickets 

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Issue History

Date Modified Username Field Change
2016-10-29 23:14 Chris Graham New Issue
2016-10-29 23:15 Chris Graham Relationship added related to 2908
2016-12-08 12:43 Chris Graham Tag Attached: Type: Usability
2016-12-08 12:50 Chris Graham Tag Renamed Type: Usability => Type: Usability (major)
2019-06-27 18:55 Chris Graham Tag Attached: Roadmap: v11
2020-03-07 21:20 Chris Graham Assigned To => Chris Graham
2020-03-07 21:20 Chris Graham Status Not Assigned => Assigned
2022-11-20 03:03 Chris Graham Tag Detached: Roadmap: v11
2022-11-20 03:03 Chris Graham Tag Attached: Roadmap: v12
2022-11-20 03:03 Chris Graham Assigned To Chris Graham =>
2022-11-20 03:03 Chris Graham Status Assigned => Not Assigned
2024-03-26 00:58 PDStig Tag Renamed Roadmap: v12 => Roadmap: Over the horizon