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| Reporter | Chris Graham | Assigned To | Chris Graham | |
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| Priority | normal | Severity | feature | |
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| Status | resolved | Resolution | fixed | |
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| Summary | 1259: Ability to split tickets |
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| Description | Customers will often submit multiple unrelated queries within a support ticket, which usually is against support policy. The support operator will require a ticket be cohesive, but won't want to have to do a lot of work to manually move the post into a new ticket, and won't want to have to rebuke the customer for not following policy. Therefore a feature to automatically split out an (edited) post into a separate ticket would be very useful. |
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| Tags | No tags attached. |
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| Time estimation (hours) | 2 |
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| Sponsorship open | |
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