#5294 - Getting 403: Forbidden Screen

By Guest
Added 20th Feb 2023, 1:16 PM
3 views

Identifier	#5294
Issue type	Minor issue (breaks specific functionality)
Title	Getting 403: Forbidden Screen
Status	Closed (no changes needed)
Handling member	Chris Graham
Version	10.0.43
Addon	General / Uncategorised
Description	When I attempt to create a category in any of my modules I will get a 403 screen. I have looked at the httpaccess file for the website and changed permissions to 670 but still no change. I am able to add a product or link, depending on what module I am in but cannot add a category to same module.
Steps to reproduce	Go to Products page - go to add products category - add title & parent - press add products category at bottom of page.
Additional information	Does the same thing when adding a category to weblinks module.
Funded?	No

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Comments

By Guest posted 20th Feb 2023, 1:49 PM

This is almost certainly a ModSecurity configuration problem on your hosting. It's been set up to block requests too aggressively, possibly being triggered by the WYSIWYG editor (i.e. blocking any form request that contains HTML).

By Guest posted 20th Feb 2023, 1:50 PM

Talk to your webhost and they should be able to turn off or reconfigure ModSecurity.

By Guest posted 21st Feb 2023, 10:35 PM

It is possible it might also relate to URL schemes. I've had similar issues on my v10 install but it happens with the /pg/ scheme, not the raw scheme. Have not tested on .htm or super simple schemes.

Also worthy to note the issue is not present on v11-alpha