#2395 - Infinite loop case detected in support ticket email integration
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By PDStig
- Added
- 15 views
| Identifier | #2395 |
|---|---|
| Issue type | Minor issue (breaks specific functionality) |
| Title | Infinite loop case detected in support ticket email integration |
| Status | Completed |
| Handling member | Chris Graham |
| Addon | tickets |
| Description | I found an infinite loop case that should be checked out.
Let's assume that I have support ticket email integration enabled at [email protected] . Let's also assume I do not have an email set in my profile as administrator. Here's what can happen: *In certain situations, such as newsletter emailing, since I don't have a set email address in my profile, the site may email [email protected] if site configuration causes it to (I think setting staff email to it does). *Since I do not have an email address set on my account, and since [email protected] is the support ticket email, what happens is an email gets sent to [email protected] . Composr doesn't recognize the from address of [email protected] associated with any account, and therefore emails [email protected] to inform about that. However, this then causes a chain reaction of emailing [email protected] every time cron executes to check for new emails for support tickets. |
| Steps to reproduce | |
| Funded? | No |
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Comments
I'll document that.