#1270 - Support ticket dashboard

Identifier #1270
Issue type Feature request or suggestion
Title Support ticket dashboard
Status Completed
Handling member Chris Graham
Addon tickets
Description Improve the support ticket index, have a concept of when replies are due due to ticket priority (i.e. a combination of sorting by last posting date, who the posting was, also considering priority, and whether the ticket is still open).

Show tickets not closed but with the last reply not being staff, in bold.
Steps to reproduce

Funded? No
The system will post a comment when this issue is modified (e.g., status changes). To be notified of this, click "Enable comment notifications".

Rating

Unrated