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Question How can staff be effectively managed in a Composr community?
Answer Successful staff management requires a mindful approach that prioritizes fostering a positive and productive environment. Key recommendations include:
  • Respect staff limitations: Avoid overwhelming staff with excessive workload or overly ambitious site expansions.
  • Active involvement: Maintain active involvement in overseeing staff activities and ensuring their effective functioning.
  • Open communication: Engage in regular communication, providing feedback, addressing concerns, and recognizing achievements.
  • Foster teamwork: Encourage collaboration and information sharing among staff members.
  • Lead by example: Ensure staff adhere to community rules and demonstrate expected behavior.
  • Empowerment and trust: Grant sufficient freedom and control to enable staff to excel in their roles.

By fostering a supportive and empowering environment, community managers can enable staff to contribute their best efforts and drive the community's success.
Question How should staff members be chosen for a Composr-based online community?
Answer Choosing staff for online communities differs from traditional hiring processes due to factors like unpaid positions, varying time commitments, and remote interactions. Focus should be placed on identifying individuals with:
  • Genuine interest: Look for members passionate about the community and its goals.
  • Available time: Ensure potential staff can dedicate sufficient time to fulfill their responsibilities.
  • Relevant skills: Prioritize skills and experience aligned with the specific role requirements.
  • Maturity and discipline: Seek individuals who demonstrate responsible behavior and commitment.
  • Recruitment methods like directly approaching active community members or allowing the Composr points system (or the karma non-bundled addon) to identify dedicated contributors can be more effective than traditional advertising.
Question How can content issues be reported and addressed by staff?
Answer Composr's content reporting system, powered by the Tickets addon, allows users to report problematic content to staff. Key features include:
  • Report links: "Report this" links embedded throughout the site enable users to flag content for review.
  • Custom reporting interface: Forums offer a dedicated interface for reporting individual posts.
  • Anonymous reporting: Logged-in users can choose to report content anonymously.
  • Ticket-based management: Reports are automatically created as support tickets, facilitating staff collaboration and record-keeping.
  • Comprehensive report details: Tickets include content title, type, ID, submitter information, an embedded rendering of the reported content, and the reporter's explanation.

This system ensures efficient handling of content issues, allowing staff to address concerns effectively while maintaining a transparent record of actions taken.
Question How can staff members collaborate effectively in Composr?
Answer Composr offers various tools to facilitate staff collaboration:
  • Private forums: Dedicated forums with restricted access enable staff to discuss site operations and coordinate activities. Composr installs a staff forum by default in Conversr.
  • Conflict detection: When multiple staff members attempt to edit the same resource simultaneously, Composr displays warnings at the top to prevent accidental overwrites.
  • Staff checklist & dashboard: The Admin Zone dashboard provides a shared checklist for task management, along with space for notes and links.
  • Staff notifications and tickets system: Staff receive notifications about various site events, including support tickets from the "Contact Us" page, allowing for efficient issue handling.
  • Content notes: Staff can embed notes within Comcode or use dedicated "staff notes" fields for various content types to share information and context.
  • Validation and workflows: Content can be intentionally left unvalidated even by staff, enabling secondary checks before publishing. A dedicated workflows addon allows for complex approval processes with multiple stages involving different staff groups.
Question What defines a staff member in Composr?
Answer There are two ways to define "staff" in Composr:
  • System-defined staff: This includes administrators and super moderators who have specific privileges within the forum/member system (Conversr).
  • Privilege-based staff: Anyone granted the necessary permissions for a particular situation is considered staff for that context.

Composr prioritizes flexibility by utilizing privileges over fixed roles, allowing for customized staff responsibilities. However, certain features like "staff reply" in tickets inherently rely on a pre-existing understanding of "staff."
Question What steps should I take if my website has been hacked?
Answer If you suspect a security breach, take immediate action:
  • Identify the Cause: Analyze access logs for suspicious activity and pinpoint the vulnerability.
  • Clean and Restore: Restore your website from a clean backup and thoroughly remove any malicious code.
  • Address Vulnerabilities: Patch security holes, update software, and strengthen security configurations.
  • Seek Expert Help: If needed, consult security professionals for assistance with cleanup and prevention.
Question What additional security measures can I implement for my Composr website?
Answer
  • SSL: Enable HTTPS for encrypted communication and improved user trust.
  • Secure Zones: Configure sensitive zones to require confirmed sessions.
  • Restrict Logins: Enforce IP address confirmation for enhanced account security.
  • Maintenance Scripts: Restrict access to maintenance scripts like upgrader.php via IP restrictions.
  • Server Hardening: Disable unnecessary services, change default ports, enable automatic updates, and more.
  • Robots.txt: Use the robots.txt file to prevent search engine indexing of sensitive areas.
Question How does Content Security Policy (CSP) contribute to Composr security?
Answer CSP adds a layer of protection by controlling the resources the browser is allowed to load. It helps prevent:
  • XSS Attacks: By restricting inline scripts and limiting script sources.
  • Data Injection Attacks: By controlling the allowed origins for data requests.
  • Clickjacking: By specifying allowed framing sources.

Composr's CSP implementation utilizes "Trusted partner sites" and nonces for fine-grained control.
Question What is the purpose of "confirmed" and "non-confirmed" sessions?
Answer Composr distinguishes between confirmed and non-confirmed sessions for added security:
  • Confirmed: When you actively log in with your credentials.
  • Non-confirmed: When you return to the site and are automatically logged in via cookies.

You can configure zones to require confirmed sessions, preventing access from cookie-based logins alone. The Admin Zone uses this by default.
Question How can I enhance the security of my Composr installation on shared hosting?
Answer Shared hosting environments can be inherently less secure. Here are some tips:
  • Choose a Secure Host: Opt for hosts that offer suEXEC and open_basedir for better account isolation.
  • Test Security: Verify the host's security measures with the provided filesystem_browser.php script.
  • Restrict _config.php: Remove world-writable permissions from _config.php after installation.

Top 10 Entries

Question What are Comcode pages?
Answer Comcode pages are standalone content pages within the Composr system that you can create and edit using either a WYSIWYG editor, a simple markup language called Comcode, or a combination of both.

Think of them as documents within your website, offering flexibility beyond the structured content provided by modules like forums or news. You can use them to build landing pages, about us sections, contact pages, and more.
Question Can I create custom Comcode tags?
Answer Yes, you can create custom Comcode tags through the Admin Zone > Setup > Custom Comcode. This allows you to add unique functionality or wrap specific HTML code (especially if you use a certain block of HTML frequently on your site) for easier use. Custom Comcode tags can be tailored to your needs and even include your own parameters. You can also specify if the Comcode is dangerous so only those with elevated privileges can use it.
Question What are the security considerations when using Comcode?
Answer Composr has a multi-tiered security system for Comcode. HTML code is filtered based on user permissions to prevent XSS attacks. Content is parsed with different credentials depending on who is editing or adding it, ensuring users can't elevate their privileges by modifying existing content.
Question What is oEmbed and how does it work with Comcode?
Answer oEmbed is a system that allows you to embed content from other websites simply by pasting its URL. When you paste a supported link in Comcode, oEmbed will automatically embed the content for you in a nicely-formatted box. For example, pasting a YouTube video link will embed the video directly into your content so it can be played on your website.
Question How do I add attachments to my content?
Answer Composr has an integrated attachment system. You can upload files, like images or documents, via the attachments section (or the image button if using the WYSIWYG editor with simplified attachments UI), and they will be automatically added to your Comcode using the attachment tag. You can then move this tag within your content to position the attachment as needed.
Question How do I use Comcode tags?
Answer Comcode tags are similar to HTML tags, but use square brackets [] instead of angle brackets <>. Each tag has an opening and closing tag, with content in between.

Example: [b]This text would be bold.[/b]

Tags can also have parameters:
Example: [img src="image.jpg" alt="Image description"]

A shorthand exists for the param parameter (the primary parameter of Comcode tags):
Example: [page="_SEARCH:howdy_do"]Howdy do[/page]
Question What are the advantages of using Comcode?
Answer Comcode offers several advantages:

Intuitive content authoring: It's written like plain text, making it easy to learn and use.
Dynamic functionality: You can embed dynamic content like blocks, comments, and forms using Comcode.
Special effects: You can easily add prebuilt graphical features like tabs, carousels, and more.
Basic styling and layout: Comcode allows for basic website styling and page layout.
HTML integration: For advanced styling and layout, you can embed HTML code within Comcode with the semihtml tag.
Question What is Comcode?
Answer Comcode is Composr's markup language, similar to BBCode used in forums. It allows you to create formatted text, embed dynamic content like blocks and attachments, and even mix in HTML for advanced styling. It's user-friendly and designed to work alongside standard web technologies.
Question Can I leave notes for myself or other staff members?
Answer Yes, the Admin Zone includes a dedicated "Notes" block for you and your staff to leave messages and reminders. This space serves as a shared communication hub for your team.
Question How can I stay informed about the latest Composr version?
Answer The Admin Zone dashboard displays information about your current Composr version and alerts you if it's not the most recent one. A link will be provided to guide you through the upgrade process if necessary.