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Question What special features does Composr's Conversr offer compared to other forum software?
Answer
  • Advanced Polls: Blind polls, forcing or setting of default options, and point-weighting.
  • Private Topics: More sophisticated than traditional private messages.
  • Forum Introduction Questions: A flexible way to control access and encourage engagement (e.g. forum-specific rules or forum passwords).
  • Cascading Topics: Pinned topics that appear in multiple forums.
  • Integrated Moderation: Streamlined moderation tools within the forum interface.
Question How do topic polls work?
Answer Topic polls are a powerful tool for gauging opinion within discussions. You can:

  • Control Result Visibility: Choose whether results are visible before voting.
  • Require Topic Reply: Force users to reply to the topic before voting.
  • Show Voter Identities: Optionally display which members voted for each option.
  • Allow Vote Revocation: Let voters change their vote while the poll is open.
  • Set Voting Close Time: Define a specific date or time for the poll to close.
  • Restrict Selections: Limit the number of options voters can choose.
  • Allow Guest Voting: Enable voting for unregistered users.
  • Weight Votes by Points: Give more influential members greater voting power (requires the points addon).
Question What are the different types of posts in Composr forums?
Answer
  • Regular Posts: Standard posts made by members within a topic.
  • Quick Replies: Shorter replies made directly from the topic view.
  • Anonymous Posts: Members can choose to post anonymously, appearing as a guest. Staff can track the actual user if needed.
  • Emphasised posts: Posts made by staff (or marked by staff) which are highlighted to draw attention as they are important.
  • Whispers: Private messages embedded within public topics, allowing for side conversations.
  • Private Topic Posts: Private messages sent between specific members (e.g. an on-site "inbox").
Question Can I integrate email with my forums (mailing list)?
Answer Yes, you can enable email integration for each forum individually. This allows members to post and receive updates via email.

Requirements:
  • PHP IMAP extension installed
  • System scheduler (Cron) running
  • IMAP-compatible mail server

Recommended:
  • Mail server enforces SPF and DKIM for email validation
  • Mail server limits email size to prevent abuse
  • System scheduler runs frequently (e.g., every minute) so members get prompt updates
Question How do I organize my forums effectively?
Answer
  • Structure: Composr's forums follow a hierarchical structure. You can create forum groupings, forums, and sub-forums (and sub-sub-forums etc) in that order of hierarchy.
  • Strategies: Avoid creating too many forums, which can dilute activity. Start with a few well-defined forums and expand as needed.
  • Permissions: Use Composr's permission system to control access to forums and features. For example, you can create private staff forums.
Question How can I keep track of activity in busy forums?
Answer Composr provides several tools to help you stay up-to-date with forum activity:

  • Virtual Forums: Special forums like "Posts since last visit" and "Topics with unread posts" provide filtered views of recent activity.
  • Read Status: Topics with unread posts are displayed in bold with a jump-to-first-unread link. You can manually mark topics or entire forums as read or unread.
  • Notifications: You can enable email notifications for specific topics or forums, either manually or automatically based on your activity.
Question What security measures should I consider for local payments?
Answer While Composr supports local payments (Authorize.Net), it requires high PCI compliance. Ensure you adhere to the PCI Data Security Standard (PCI DSS) guidelines, including secure coding practices, firewalls, intrusion detection systems, regular security audits, and staff screening.
Question How can I audit my eCommerce activity in Composr?
Answer Composr provides tools for monitoring your eCommerce activities:

  • Sales list management: Cancel purchases, view sales history, and manage refunds (Admin Zone > Audit > eCommerce > Sales list management).
  • Charts: Generate profit/loss accounts and cash flow diagrams for specific periods (Admin Zone > Audit > eCommerce, and Admin Zone > Audit > Site statistics).
  • Manual transactions: Record transactions outside of Composr for accurate accounting (Admin Zone > Audit > eCommerce > Manual transaction).
Question How do I manage refunds in Composr?
Answer
  • Monetary payments: Issue refunds through your payment gateway.
  • Point payments: Manually refund points through the points system.
  • Cancellations: Cancel purchases in the Admin Zone to allow repurchasing. Remember to manually undo any associated actions (e.g., removing name highlighting).
Question What are the shipping options in Composr?
Answer You can handle shipping costs in three ways:

  • Flat rate per order: Configure a fixed shipping cost for all orders.
  • Weight-based calculation: Define shipping costs based on the order's total weight.
  • Shippo integration: Get real-time shipping quotes from various carriers based on weight, dimensions, and destination.

Top 10 Entries

Question Can I upgrade a previous version 11 release to a newer one using the upgrader?
Answer

Yes (probably). Always remember especially during alpha and beta phases that things can break. Please make backups first. And let us know on the issue tracker if an issue occurs.
 

Note: You cannot upgrade from 11 alpha to 11 beta without first upgrading to 11.alpha4 (if you are not already on 11.alpha4).

Question What are the current release plans for version 11?
Answer

As of July 22, 2024, we entered beta status where our focus is now smashing bugs and stabilising the software. All planned features have been implemented for 11.0 (and most others deferred to 11.1 or later), though we may still merge in a few minor features or tweaks. The upgrader has been tested on a typical non-custom v10 site.

We will be releasing several beta versions in the beta phase.

We do not know when we will be able to release the first Release Candidate or stable versions at this time.

These plans are all subject to change without notice.

Question Why is there a separate website for version 11?
Answer That is explained in detail in this news article on compo.sr including the migration plans and implications.