Contributors: A-Z Index

A

Name Photograph Title / Role Contributions / Notes
Allen Ellis Image Founder

Original designer for ocPortal

Also conceived and coded the Theme Wizard and Point Store

Son of one of the early inventors of Internet protocols (Usenet, aka Internet newsgroups)

Token non-brit

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C

Name Photograph Title / Role Contributions / Notes
Chris Graham Image Founder

Original developer of ocPortal, former lead developer of Composr CMS

Masters degree in Computer Science from The University Of Sheffield

Undertaken work for over 15 FTSE-100 companies, as well as many small and mid-sized organisations. Includes a number of banks and major brands.

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Chris Warburton developer for ocProducts

Made some key contributions to ocPortal

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H

Name Photograph Title / Role Contributions / Notes
Haydn Maidment project manager for ocProducts

None available

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J

Name Photograph Title / Role Contributions / Notes
Jim Davidson contributor

written many tutorials via Arvixe

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P

Name Photograph Title / Role Contributions / Notes
Patrick Schmalstig Image Lead Developer

Joined Chris Graham behind the scenes in the development of Composr CMS in 2016.

Took on the lead developer role in 2023 when Chris Graham stepped back to attend to his new lifestyle changes.

Spearheaded the development of Composr CMS v11 and the new website, Composr.app.

Formed the company PDStig, LLC to take on professional support and development for Composr CMS users especially after the discontinuation of ocProducts, Ltd.

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Philip Withnall Early Developer

Coded the chatroom, blogging support, the analytics system, and OcCLE (now Commandr)

Masters Degree in Computer Science degree from The University Of Cambridge

Other work has included helping out with Firefox, and ongoing work on GNOME

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R

Name Photograph Title / Role Contributions / Notes
Robert Goacher Image Founder

Ran some of the early websites where ocPortal came from

Technically the original developer of ocPortal, in that he wrote the first few lines of code

Heavily involved in the feature design process

Hosted some of our early meet-ups

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S

Name Photograph Title / Role Contributions / Notes
Steve Jarvis project manager for ocProducts

Wrote many tutorials via Arvixe

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Newest 10 Entries

Question How Do Gallery Slide-shows Work?
Answer When viewing an image or video in a gallery, visitors can initiate a slide-show that automatically cycles through subsequent entries. The slide-show can be paused with a click or keypress. The default slide-show speed can be adjusted by modifying the GALLERY_ENTRY_SCREEN.tpl template.
Question What are Watermarks and How Do They Work?
Answer Watermarks are semi-transparent images overlaid on gallery images to mark their origin or deter unauthorized use. When you add or edit a gallery, you can choose to apply watermarks to the corners of images. Watermarking applies permanently to the uploaded image. Composr uses a reverse tree structure for watermarks: if a sub-gallery doesn't have a watermark defined, it inherits the watermark from its parent gallery.
Question Can Members Create Their Own Personal Galleries?
Answer Yes, members with the "have personal galleries" permission can create their own galleries. These personal galleries are displayed under designated "Personal category container" galleries. They also show up in a tab on the member's profile. Members can only add content to their own galleries unless they have the "Submit to categories belonging to other members" permission.
Question What are Rep-Images and How Do I Set Them?
Answer Rep-images, short for "representative images," are thumbnails that represent a gallery when it's displayed within a list of galleries. They offer a visual preview of the gallery's contents. You can set a rep-image when adding or editing a gallery, or when adding an image to a gallery.
Question How Do I Import Images in bulk into a Gallery?
Answer You can import images in bulk using a CSV file. The file should be named descriptions.csv and placed in the uploads/galleries directory. The first column should contain filenames (without the path), and the second column should contain descriptions. The filenames should correspond to images also located in the uploads/galleries directory. Composr will automatically match the descriptions to the images during import.
Question What Image and Video Formats are Supported?
Answer Images:
  • .jpg/.jpeg: Highly compressed, best for photos due to minimal noticeable quality loss.
  • .png: Good compression with no quality loss, ideal if bandwidth isn't a concern.
  • .gif: Limited to 256 colors and poor compression. Better alternatives are video or APNG.
Note that Composr does not support SVG because hackers can leverage the XML-like structure of SVG files to compromise a website.

Videos:
  • .mp4 (h.264 aac encoding): The recommended format, widely supported.
  • .mov (h.264 aac encoding): Identical to .mp4.
  • .webm: Supported natively in most browsers, but requires plugins for Internet Explorer/Microsoft Edge and Safari.

Other formats, while they may work, are generally discouraged due to compatibility issues and lack of consistent addon or browser support.
Question What are Composr Galleries?
Answer Composr Galleries are a system for storing, organizing, and displaying images and videos. They function like categories, allowing you to group related media together. Galleries can be structured hierarchically, with sub-galleries nested under parent galleries, similar to a folder system. Each gallery has settings that control its appearance and behavior.
Question How are forums structured in Composr?
Answer Composr forums are organized hierarchically:
  • Forum Groupings: Broad categories that contain forums.
  • Forums: Contain topics related to a specific subject.
  • Sub-forums: Forums nested under other forums, providing further categorization.
  • Topics: Threads of conversation containing a series of posts.
  • Posts: Individual messages within a topic.
Question How do I debug email integration issues?
Answer
  • Email Tracking: Composr marks emails as read when processing posts. Marking an email unread will trigger re-processing.
  • Log File: Create an empty file named data_custom/mail_integration.log to capture detailed log data for troubleshooting.
Question How can I control who can post in my forums?
Answer You can manage posting permissions using Composr's usergroup system.

  • Forum View Access: Determine which usergroups can view each forum.
  • Privilege Overrides: Grant or deny specific privileges (e.g., posting) to usergroups within a forum.
  • Bypass Validation: Allow trusted members to post without moderation (or vice versa, require validation for certain usergroups).

Top 10 Entries

Question Can I integrate a dedicated issue management system with Composr?
Answer While Composr doesn't have a built-in issue tracker, a non-bundled addon (cms_homesite_tracker) provides an integrated, modified version of Mantis. Additionally, the Support Ticket system can function as a basic private issue tracker using features like Post Templates.
Question How can I restrict access to the support system to specific users?
Answer Utilize Composr's page access permissions to control who can access the Support Ticket page. This ensures only authorized users can submit support requests.

You can also control permissions based on ticket type when adding or editing a ticket type. Make sure if you go this route that the Support Ticket page permissions are very liberal (e.g. allow anyone to access, or just restrict to guests if you will never allow guests to make tickets). Otherwise, some people cannot make tickets even if they have permission on the type.
Question What are Post Templates and how are they beneficial for support?
Answer Post Templates are predefined text blocks that can be used as templates for new forum posts. They are particularly useful in support scenarios by:
  • Providing quick responses to common questions.
  • Ensuring consistency in staff responses.
  • Saving time and effort for staff.

Post Templates can be configured to be the default post in specific forums or restricted to certain user groups.

Go to Admin Zone > Structure > Forums > Post Templates.
Question How does Composr handle email integration for support?
Answer Composr can integrate with email for ticket management, assuming certain requirements are met:
  • PHP IMAP extension installed.
  • Functional PHP mail command (local SMTP server or configured Windows SMTP settings).
  • Active system scheduler (Cron).

With email integration, users can submit tickets via email, and staff can reply through the system. Composr cleans up email text for ticket clarity and allows forwarding emails to the integrated address for efficient handling.
Question How can I categorize and prioritize support requests?
Answer Support Ticket System: Utilize support ticket types, managed in the Admin Zone > Setup > Support tickets. Staff can set individual notifications for different types.

Discussion Forums: Create dedicated subforums for different support categories or priority levels.

Feedback System: The content to which the feedback is attached implicitly categorizes it. For prioritization, subforums can be used.
Question What are the advantages of using the Support Ticket system over the Discussion Forums?
Answer While both systems can be used for support, the Support Ticket system provides advantages like:
  • Separating replies into individual tickets.
  • Ticket assignment to specific staff members.
  • Tracking who has read a ticket.
  • Private replies between staff members.
  • Filtering tickets by type.
  • Automatic ticket creation, unlike manually creating forum topics.
  • Conflict detection when multiple staff are working on the same ticket.
  • Real-time alerts and display updates upon ticket replies.
Question How can Composr be used as a support desk tool?
Answer Composr offers three main systems for providing online support:

1. Support Ticket System: This system allows users to submit tickets and staff to respond, track, and resolve them. It features email notifications, ticket categorization and prioritization, staff assignment, and attachment support.

2. Discussion Forums: Conversr, Composr's built-in forum software, can be utilized for support by creating dedicated forums or subforums. Features like post templates and multi-moderations enhance support capabilities.

3. Feedback System: This system allows for comments on various content types, facilitating support directly related to that content.
Question How can I access the raw data behind the statistics graphs?
Answer Every graph in Composr offers a spreadsheet export option. This allows you to download the data in a spreadsheet format, enabling detailed manual review or further analysis using third-party tools.
Question How are time zones handled in Composr statistics?
Answer All times in Composr statistics are displayed according to the configured website time zone, regardless of visitor or user account time zones. While this is a limitation due to pre-computation, some graphs displaying hourly stats and country filtering offer insights into local times for manual analysis.
Question What are the limitations of pre-computed statistics in Composr?
Answer Pre-computed statistics introduce certain limitations:
  • Filtering constraints: Limits filtering options to those incorporated in the data structure.
  • Historical data limitation: To maintain site stability, statistics older than 31 days aren't pre-processed. This may lead to data gaps if the system scheduler malfunctions or statistical data is manually deleted.