What is a "page-link," and how does it differ from a URL?
Answer
A page-link is a Composr-specific way to reference a page or screen within your website. It's a simplified, local representation of a URL, independent of the URL scheme you might be using.
For example, the page-link site:downloads:browse:10 points to the download category with ID 10 in the site zone. This page-link remains consistent even if your URL scheme changes the way URLs are structured. Page-links also do not consider monikers, so if a URL moniker changes, page-links will stay the same.
This is a powerful feature as you can use the Comcode [page="page-link"]Page title[/page] tag to generate URLs of local content. And these will always work regardless of URL scheme or moniker.
How do menus work in Composr, and can I customize them?
Answer
Composr has a flexible menu system that can be customized to your needs.
Default Menu: Generated automatically from the Sitemap, reflecting the structure of your content.
Editable Menus: You can create and fully customize these menus, adding links to specific content or external websites.
Menus can be added to panels (sidebars, headers, footers) or embedded directly within Comcode pages. The menu editor provides tools for adding branches, setting captions, tooltips, and URLs, and even defining context-sensitive behavior using "match-keys."
What are "zones" in Composr, and what are they used for?
Answer
Zones are like sub-sites within your Composr website. They provide a way to organize content and apply different settings, like permissions, themes, and navigation. Some default zones include:
Welcome Zone: The initial landing page, often used for login/signup.
Site Zone: Your main website content, with features for viewing, submitting, editing, and deleting content on the member level.
Admin Zone: For site administrators to manage the website.
Content Management Zone: Where content is added, edited, and deleted, typically by site staff.
Forum Zone (if using Conversr): Houses the forum section of your site.
What happens when I add a new usergroup to a third-party forum integrated with Composr?
Answer
If you are not using Conversr as your forum, Composr won't automatically assign any permissions to the new usergroup. To rectify this, you can use the "Absorb usergroup-permissions" feature in the Admin Zone. This tool allows you to copy the permissions from an existing usergroup to the newly created one, ensuring consistent access and functionality.
What are some security considerations regarding super-moderators and super-administrators?
Answer
While super-moderators have extensive access to manage your site, certain sensitive privileges are reserved for super-administrators. This includes the ability to impersonate other users, execute arbitrary code, and view private content. These restrictions help prevent potential privilege escalation and ensure the overall security of your website. Exercise caution when granting super-moderator status and trust only reliable individuals.
What are some useful tools for debugging permission issues?
Answer
Composr provides a couple of tools to help pinpoint permission problems:
FirePHP: This browser add-on allows you to view detailed logs of permission checks performed by Composr. By analyzing these logs, you can identify which checks are failing and adjust your settings accordingly.
Permission Check Logging: Enable logging of failed permission checks to a file (data_custom/permission_checks.log). This provides a persistent record of permission issues that you can review and troubleshoot.
How can I test if my permission settings are working correctly?
Answer
Composr's "SU" feature allows administrators to temporarily assume the identity of another user, enabling you to experience the site as they would. Simply enter the desired username in the "SU" box in the footer. You can also use "Guest" to browse as an unauthenticated visitor. Remember that using "SU" doesn't accurately reflect online status and retains administrator access to sensitive areas.
Can I display different content to different usergroups?
Answer
Yes, you can achieve this by leveraging Tempcode within your templates. By using conditional statements like {$IS_IN_GROUP} and {$HAS_PRIVILEGE}, you can show or hide specific content sections based on the user's group membership or privileges. This technique allows you to "tease" premium content to non-paying users or tailor the user experience based on their access level.
What are match-key permissions and why would I use them?
Answer
Match-key permissions provide a more granular level of access control beyond the standard zone, page, and category permissions. They allow you to restrict access based on specific "match-keys", which are unique identifiers for different actions or content within Composr. For instance, you could use match-key permissions to prevent guests from submitting banners or to restrict access to the member directory for all but specific usergroups. You can also specify custom access denied errors for each match-key.
A "match-key" is typically a page-link, such as cms:cms_banners:add.
Can I integrate a dedicated issue management system with Composr?
Answer
While Composr doesn't have a built-in issue tracker, a non-bundled addon (cms_homesite_tracker) provides an integrated, modified version of Mantis. Additionally, the Support Ticket system can function as a basic private issue tracker using features like Post Templates.
How can I restrict access to the support system to specific users?
Answer
Utilize Composr's page access permissions to control who can access the Support Ticket page. This ensures only authorized users can submit support requests.
You can also control permissions based on ticket type when adding or editing a ticket type. Make sure if you go this route that the Support Ticket page permissions are very liberal (e.g. allow anyone to access, or just restrict to guests if you will never allow guests to make tickets). Otherwise, some people cannot make tickets even if they have permission on the type.
How does Composr handle email integration for support?
Answer
Composr can integrate with email for ticket management, assuming certain requirements are met:
PHP IMAP extension installed.
Functional PHP mail command (local SMTP server or configured Windows SMTP settings).
Active system scheduler (Cron).
With email integration, users can submit tickets via email, and staff can reply through the system. Composr cleans up email text for ticket clarity and allows forwarding emails to the integrated address for efficient handling.
How can I categorize and prioritize support requests?
Answer
Support Ticket System: Utilize support ticket types, managed in the Admin Zone > Setup > Support tickets. Staff can set individual notifications for different types.
Discussion Forums: Create dedicated subforums for different support categories or priority levels.
Feedback System: The content to which the feedback is attached implicitly categorizes it. For prioritization, subforums can be used.
Composr offers three main systems for providing online support:
1. Support Ticket System: This system allows users to submit tickets and staff to respond, track, and resolve them. It features email notifications, ticket categorization and prioritization, staff assignment, and attachment support.
2. Discussion Forums: Conversr, Composr's built-in forum software, can be utilized for support by creating dedicated forums or subforums. Features like post templates and multi-moderations enhance support capabilities.
3. Feedback System: This system allows for comments on various content types, facilitating support directly related to that content.
How can I access the raw data behind the statistics graphs?
Answer
Every graph in Composr offers a spreadsheet export option. This allows you to download the data in a spreadsheet format, enabling detailed manual review or further analysis using third-party tools.
All times in Composr statistics are displayed according to the configured website time zone, regardless of visitor or user account time zones. While this is a limitation due to pre-computation, some graphs displaying hourly stats and country filtering offer insights into local times for manual analysis.
What are the limitations of pre-computed statistics in Composr?
Answer
Pre-computed statistics introduce certain limitations:
Filtering constraints: Limits filtering options to those incorporated in the data structure.
Historical data limitation: To maintain site stability, statistics older than 31 days aren't pre-processed. This may lead to data gaps if the system scheduler malfunctions or statistical data is manually deleted.
