Contributors: A-Z Index
A
Name | Photograph | Title / Role | Contributions / Notes | |
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Allen Ellis | Founder |
Original designer for ocPortal Also conceived and coded the Theme Wizard and Point Store Son of one of the early inventors of Internet protocols (Usenet, aka Internet newsgroups) Token non-brit |
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C
Name | Photograph | Title / Role | Contributions / Notes | |
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Chris Graham | Founder |
Original developer of ocPortal, former lead developer of Composr CMS Masters degree in Computer Science from The University Of Sheffield Undertaken work for over 15 FTSE-100 companies, as well as many small and mid-sized organisations. Includes a number of banks and major brands. |
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Chris Warburton | developer for ocProducts |
Made some key contributions to ocPortal |
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H
Name | Photograph | Title / Role | Contributions / Notes | |
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Haydn Maidment | project manager for ocProducts |
None available |
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J
Name | Photograph | Title / Role | Contributions / Notes | |
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Jim Davidson | contributor |
written many tutorials via Arvixe |
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P
Name | Photograph | Title / Role | Contributions / Notes | |
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Patrick Schmalstig | Lead Developer |
Joined Chris Graham behind the scenes in the development of Composr CMS in 2016. Took on the lead developer role in 2023 when Chris Graham stepped back to attend to his new lifestyle changes. Spearheaded the development of Composr CMS v11 and the new website, Composr.app. Formed the company PDStig, LLC to take on professional support and development for Composr CMS users especially after the discontinuation of ocProducts, Ltd. |
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Philip Withnall | Early Developer |
Coded the chatroom, blogging support, the analytics system, and OcCLE (now Commandr) Masters Degree in Computer Science degree from The University Of Cambridge Other work has included helping out with Firefox, and ongoing work on GNOME |
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R
Name | Photograph | Title / Role | Contributions / Notes | |
---|---|---|---|---|
Robert Goacher | Founder |
Ran some of the early websites where ocPortal came from Technically the original developer of ocPortal, in that he wrote the first few lines of code Heavily involved in the feature design process Hosted some of our early meet-ups |
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S
Name | Photograph | Title / Role | Contributions / Notes | |
---|---|---|---|---|
Steve Jarvis | project manager for ocProducts |
Wrote many tutorials via Arvixe |
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Newest 10 Entries
Question | Can I integrate a dedicated issue management system with Composr? |
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Answer | While Composr doesn't have a built-in issue tracker, a non-bundled addon (cms_homesite_tracker) provides an integrated, modified version of Mantis. Additionally, the Support Ticket system can function as a basic private issue tracker using features like Post Templates. |
Question | How can I restrict access to the support system to specific users? |
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Answer | Utilize Composr's page access permissions to control who can access the Support Ticket page. This ensures only authorized users can submit support requests. You can also control permissions based on ticket type when adding or editing a ticket type. Make sure if you go this route that the Support Ticket page permissions are very liberal (e.g. allow anyone to access, or just restrict to guests if you will never allow guests to make tickets). Otherwise, some people cannot make tickets even if they have permission on the type. |
Question | What are Post Templates and how are they beneficial for support? |
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Answer | Post Templates are predefined text blocks that can be used as templates for new forum posts. They are particularly useful in support scenarios by:
Post Templates can be configured to be the default post in specific forums or restricted to certain user groups. Go to Admin Zone > Structure > Forums > Post Templates. |
Question | How does Composr handle email integration for support? |
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Answer | Composr can integrate with email for ticket management, assuming certain requirements are met:
With email integration, users can submit tickets via email, and staff can reply through the system. Composr cleans up email text for ticket clarity and allows forwarding emails to the integrated address for efficient handling. |
Question | How can I categorize and prioritize support requests? |
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Answer | Support Ticket System: Utilize support ticket types, managed in the Admin Zone > Setup > Support tickets. Staff can set individual notifications for different types. Discussion Forums: Create dedicated subforums for different support categories or priority levels. Feedback System: The content to which the feedback is attached implicitly categorizes it. For prioritization, subforums can be used. |
Question | What are the advantages of using the Support Ticket system over the Discussion Forums? |
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Answer | While both systems can be used for support, the Support Ticket system provides advantages like:
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Question | How can Composr be used as a support desk tool? |
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Answer | Composr offers three main systems for providing online support: 1. Support Ticket System: This system allows users to submit tickets and staff to respond, track, and resolve them. It features email notifications, ticket categorization and prioritization, staff assignment, and attachment support. 2. Discussion Forums: Conversr, Composr's built-in forum software, can be utilized for support by creating dedicated forums or subforums. Features like post templates and multi-moderations enhance support capabilities. 3. Feedback System: This system allows for comments on various content types, facilitating support directly related to that content. |
Question | How can I access the raw data behind the statistics graphs? |
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Answer | Every graph in Composr offers a spreadsheet export option. This allows you to download the data in a spreadsheet format, enabling detailed manual review or further analysis using third-party tools. |
Question | How are time zones handled in Composr statistics? |
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Answer | All times in Composr statistics are displayed according to the configured website time zone, regardless of visitor or user account time zones. While this is a limitation due to pre-computation, some graphs displaying hourly stats and country filtering offer insights into local times for manual analysis. |
Question | What are the limitations of pre-computed statistics in Composr? |
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Answer | Pre-computed statistics introduce certain limitations:
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Top 10 Entries
Question | How do I handle taxes in Composr? |
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Answer | Composr offers flexible tax handling:
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Question | What are the different types of products in Composr? |
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Answer | Composr offers various "products," which are broader than typical eCommerce products. They include:
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Question | How do I set up PayPal in Composr? |
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Answer |
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Question | What payment gateways does Composr support? |
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Answer | Composr supports PayPal, CCBill, and Authorize.Net for processing payments. While Composr could be extended to support other gateways, doing so may require professional development and customization. |
Question | What are the limitations for uploading large files? |
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Answer |
For very large files, it's recommended to upload them manually and provide the URL instead of directly uploading them through the web form. |
Question | Can users search for specific downloads? |
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Answer | Yes, the unified Composr search system allows users to find downloads based on keywords. This includes searching within download titles and descriptions, as well as within the content of certain file types like PDFs, text files, and even some binary formats (providing they are not too large in size). |
Question | Can I add images to my downloads? |
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Answer | Yes, Composr automatically creates a gallery for each download (if the galleries addon is enabled). You can easily add images directly after creating the download or through the download-view screen. The download gallery is displayed within the download-view screen itself. |
Question | Are there security features to protect downloaded files? |
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Answer | Yes, Composr includes security measures to protect downloads.
It is the responsibility of webmasters to run antivirus on their site to regularly scan files uploaded to it. Composr does not include antivirus software or virus scanning. |
Question | Where are download galleries located, and can I move them? |
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Answer | By default, download galleries (to contain screenshots of a download) are placed under the root gallery. You can move them to a different gallery for better organization. Here's how:
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Question | Can I sell downloads on my Composr site? |
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Answer | Yes, the download system integrates with the points system, allowing you to charge for downloads. This is particularly useful for communities where members create and share content, like game modifications. You can set prices for downloads and creators earn points when users purchase them. Additionally, you can create a subscription-based system by requiring points for downloads, which users can purchase via methods like PayPal. |