This is just a placeholder site for Composr CMS 11 beta. It will become the new homesite once version 11 reaches stable. For the current v10 homesite, click here. Please also use the v10 tracker to report v11 issues.

Contributors: A-Z Index

A

Name	Photograph	Title / Role	Contributions / Notes
Allen Ellis		Founder	Original designer for ocPortal Also conceived and coded the Theme Wizard and Point Store Son of one of the early inventors of Internet protocols (Usenet, aka Internet newsgroups) Token non-brit	View

C

Name	Photograph	Title / Role	Contributions / Notes
Chris Graham		Founder	Original developer of ocPortal, former lead developer of Composr CMS Masters degree in Computer Science from The University Of Sheffield Undertaken work for over 15 FTSE-100 companies, as well as many small and mid-sized organisations. Includes a number of banks and major brands.	View
Chris Warburton		developer for ocProducts	Made some key contributions to ocPortal	View

H

Name	Photograph	Title / Role	Contributions / Notes
Haydn Maidment		project manager for ocProducts	None available	View

J

Name	Photograph	Title / Role	Contributions / Notes
Jim Davidson		contributor	written many tutorials via Arvixe	View

P

Name	Photograph	Title / Role	Contributions / Notes
Patrick Schmalstig		Lead Developer	Joined Chris Graham behind the scenes in the development of Composr CMS in 2016. Took on the lead developer role in 2023 when Chris Graham stepped back to attend to his new lifestyle changes. Spearheaded the development of Composr CMS v11 and the new website, Composr.app. Formed the company PDStig, LLC to take on professional support and development for Composr CMS users especially after the discontinuation of ocProducts, Ltd.	View
Philip Withnall		Early Developer	Coded the chatroom, blogging support, the analytics system, and OcCLE (now Commandr) Masters Degree in Computer Science degree from The University Of Cambridge Other work has included helping out with Firefox, and ongoing work on GNOME	View

R

Name	Photograph	Title / Role	Contributions / Notes
Robert Goacher		Founder	Ran some of the early websites where ocPortal came from Technically the original developer of ocPortal, in that he wrote the first few lines of code Heavily involved in the feature design process Hosted some of our early meet-ups	View

S

Name	Photograph	Title / Role	Contributions / Notes
Steve Jarvis		project manager for ocProducts	Wrote many tutorials via Arvixe	View

Newest 10 Entries

Question	Can I integrate a dedicated issue management system with Composr?
Answer	While Composr doesn't have a built-in issue tracker, a non-bundled addon (cms_homesite_tracker) provides an integrated, modified version of Mantis. Additionally, the Support Ticket system can function as a basic private issue tracker using features like Post Templates.

Question	How can I restrict access to the support system to specific users?
Answer	Utilize Composr's page access permissions to control who can access the Support Ticket page. This ensures only authorized users can submit support requests. You can also control permissions based on ticket type when adding or editing a ticket type. Make sure if you go this route that the Support Ticket page permissions are very liberal (e.g. allow anyone to access, or just restrict to guests if you will never allow guests to make tickets). Otherwise, some people cannot make tickets even if they have permission on the type.

Question	What are Post Templates and how are they beneficial for support?
Answer	Post Templates are predefined text blocks that can be used as templates for new forum posts. They are particularly useful in support scenarios by: Providing quick responses to common questions. Ensuring consistency in staff responses. Saving time and effort for staff. Post Templates can be configured to be the default post in specific forums or restricted to certain user groups. Go to Admin Zone > Structure > Forums > Post Templates.

Question	How does Composr handle email integration for support?
Answer	Composr can integrate with email for ticket management, assuming certain requirements are met: PHP IMAP extension installed. Functional PHP mail command (local SMTP server or configured Windows SMTP settings). Active system scheduler (Cron). With email integration, users can submit tickets via email, and staff can reply through the system. Composr cleans up email text for ticket clarity and allows forwarding emails to the integrated address for efficient handling.

Question	How can I categorize and prioritize support requests?
Answer	Support Ticket System: Utilize support ticket types, managed in the Admin Zone > Setup > Support tickets. Staff can set individual notifications for different types. Discussion Forums: Create dedicated subforums for different support categories or priority levels. Feedback System: The content to which the feedback is attached implicitly categorizes it. For prioritization, subforums can be used.

Question	What are the advantages of using the Support Ticket system over the Discussion Forums?
Answer	While both systems can be used for support, the Support Ticket system provides advantages like: Separating replies into individual tickets. Ticket assignment to specific staff members. Tracking who has read a ticket. Private replies between staff members. Filtering tickets by type. Automatic ticket creation, unlike manually creating forum topics. Conflict detection when multiple staff are working on the same ticket. Real-time alerts and display updates upon ticket replies.

Question	How can Composr be used as a support desk tool?
Answer	Composr offers three main systems for providing online support: 1. Support Ticket System: This system allows users to submit tickets and staff to respond, track, and resolve them. It features email notifications, ticket categorization and prioritization, staff assignment, and attachment support. 2. Discussion Forums: Conversr, Composr's built-in forum software, can be utilized for support by creating dedicated forums or subforums. Features like post templates and multi-moderations enhance support capabilities. 3. Feedback System: This system allows for comments on various content types, facilitating support directly related to that content.

Question	How can I access the raw data behind the statistics graphs?
Answer	Every graph in Composr offers a spreadsheet export option. This allows you to download the data in a spreadsheet format, enabling detailed manual review or further analysis using third-party tools.

Question	How are time zones handled in Composr statistics?
Answer	All times in Composr statistics are displayed according to the configured website time zone, regardless of visitor or user account time zones. While this is a limitation due to pre-computation, some graphs displaying hourly stats and country filtering offer insights into local times for manual analysis.

Question	What are the limitations of pre-computed statistics in Composr?
Answer	Pre-computed statistics introduce certain limitations: Filtering constraints: Limits filtering options to those incorporated in the data structure. Historical data limitation: To maintain site stability, statistics older than 31 days aren't pre-processed. This may lead to data gaps if the system scheduler malfunctions or statistical data is manually deleted.

Top 10 Entries

Question	What special features does Composr's Conversr offer compared to other forum software?
Answer	Advanced Polls: Blind polls, forcing or setting of default options, and point-weighting. Private Topics: More sophisticated than traditional private messages. Forum Introduction Questions: A flexible way to control access and encourage engagement (e.g. forum-specific rules or forum passwords). Cascading Topics: Pinned topics that appear in multiple forums. Integrated Moderation: Streamlined moderation tools within the forum interface.

Question	How do topic polls work?
Answer	Topic polls are a powerful tool for gauging opinion within discussions. You can: Control Result Visibility: Choose whether results are visible before voting. Require Topic Reply: Force users to reply to the topic before voting. Show Voter Identities: Optionally display which members voted for each option. Allow Vote Revocation: Let voters change their vote while the poll is open. Set Voting Close Time: Define a specific date or time for the poll to close. Restrict Selections: Limit the number of options voters can choose. Allow Guest Voting: Enable voting for unregistered users. Weight Votes by Points: Give more influential members greater voting power (requires the points addon).

Question	What are the different types of posts in Composr forums?
Answer	Regular Posts: Standard posts made by members within a topic. Quick Replies: Shorter replies made directly from the topic view. Anonymous Posts: Members can choose to post anonymously, appearing as a guest. Staff can track the actual user if needed. Emphasised posts: Posts made by staff (or marked by staff) which are highlighted to draw attention as they are important. Whispers: Private messages embedded within public topics, allowing for side conversations. Private Topic Posts: Private messages sent between specific members (e.g. an on-site "inbox").

Question	Can I integrate email with my forums (mailing list)?
Answer	Yes, you can enable email integration for each forum individually. This allows members to post and receive updates via email. Requirements: PHP IMAP extension installed System scheduler (Cron) running IMAP-compatible mail server Recommended: Mail server enforces SPF and DKIM for email validation Mail server limits email size to prevent abuse System scheduler runs frequently (e.g., every minute) so members get prompt updates

Question	How do I organize my forums effectively?
Answer	Structure: Composr's forums follow a hierarchical structure. You can create forum groupings, forums, and sub-forums (and sub-sub-forums etc) in that order of hierarchy. Strategies: Avoid creating too many forums, which can dilute activity. Start with a few well-defined forums and expand as needed. Permissions: Use Composr's permission system to control access to forums and features. For example, you can create private staff forums.

Question	How can I keep track of activity in busy forums?
Answer	Composr provides several tools to help you stay up-to-date with forum activity: Virtual Forums: Special forums like "Posts since last visit" and "Topics with unread posts" provide filtered views of recent activity. Read Status: Topics with unread posts are displayed in bold with a jump-to-first-unread link. You can manually mark topics or entire forums as read or unread. Notifications: You can enable email notifications for specific topics or forums, either manually or automatically based on your activity.

Question	What security measures should I consider for local payments?
Answer	While Composr supports local payments (Authorize.Net), it requires high PCI compliance. Ensure you adhere to the PCI Data Security Standard (PCI DSS) guidelines, including secure coding practices, firewalls, intrusion detection systems, regular security audits, and staff screening.

Question	How can I audit my eCommerce activity in Composr?
Answer	Composr provides tools for monitoring your eCommerce activities: Sales list management: Cancel purchases, view sales history, and manage refunds (Admin Zone > Audit > eCommerce > Sales list management). Charts: Generate profit/loss accounts and cash flow diagrams for specific periods (Admin Zone > Audit > eCommerce, and Admin Zone > Audit > Site statistics). Manual transactions: Record transactions outside of Composr for accurate accounting (Admin Zone > Audit > eCommerce > Manual transaction).

Question	How do I manage refunds in Composr?
Answer	Monetary payments: Issue refunds through your payment gateway. Point payments: Manually refund points through the points system. Cancellations: Cancel purchases in the Admin Zone to allow repurchasing. Remember to manually undo any associated actions (e.g., removing name highlighting).

Question	What are the shipping options in Composr?
Answer	You can handle shipping costs in three ways: Flat rate per order: Configure a fixed shipping cost for all orders. Weight-based calculation: Define shipping costs based on the order's total weight. Shippo integration: Get real-time shipping quotes from various carriers based on weight, dimensions, and destination.

Statistics

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